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- About Mark Applebee
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Member since
08-12-2012
34
Posts
0
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0
Solutions
01-14-2019
I have almost 20 greetings now. I am able to select them under the
queue. But the limitation is that...
01-11-2019
I have PCCE 11.6 with ECE. The customer wants to use multiple
greeting/reply templates on each email...
10-30-2013
I have the same setup as you mentioned. After adding the site code (3
sig digit) the call is sending...
10-30-2013
I have SIP based CVP comprehensive call flow with 3 sig digits. Calls
from PSTN comes with 10 digit ...
05-22-2013
Above precision queue is configured to queue the call to attributes
Sales and Spanish for the first ...
05-22-2013
Thanks for your repliesRegarding problem 1 I am seeing the same
behaviour as you. Calls going to ste...
05-21-2013
I was gussing that too. But I have two problems:1. The call is not
waiting for step 1 waiting time t...
05-20-2013
I am using Precision Queue for all call routing. For an example I have
attributes English, Spanish a...
04-10-2013
Hi,I am trying to setup ucce 9.x lab as a Sprawler meachine. But when I
try to run the UCCE Web admi...
10-01-2012
Thanks everyone for your input. This was a new install and I was testing
internally using 6921 phone...
09-21-2012
I have collected more traces to confirm it and I noticed that negotiated
dtmf relay:rtp-nte in all c...
09-21-2012
Unfortunately I don't have the right to do that. DTMF is not working for
CTI RP calls to UCCE(agent ...
09-21-2012
Ok. But I have configured RFC 2833 on CUCM trunk to GW. Also I tried to
configure dtmf-relay sip-kpm...
Public Statistics
| Date Registered | 08-12-2012 03:44 PM |
| Date Last Visited | 01-21-2019 09:22 AM |
| Total Messages Posted | 34 |
