I have a pretty basic problem that has plagued me for some time that I assume there is a simple solution to but cannot find on my own.On a 9971 phone, when I am on a call, and I receive a call on the second line, I am unable to Divert this call to vo...

I have a lab network setup at my house with similar equipment to our office that I use for testing different features and functionality.  Since I have had this installed (~ 2 years) I've had an intermittent but recurring problem with connectivity to ...

Anyone got this working?I installed the drivers okay using the setup program but after restarting device manager keeps switching the device between other devices and a Com port with a contually incrementing port number so I it's not usable at all.

I am doing some testing of Lync 2013 voice features and trying to setup calling between a UC 8.6 cluster and Lync.I have read through many of the guides several times and have reached a state where I can successfully makes calls from Lync software cl...