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Hi,I have a production instance of Cisco UCCX Enhanced v10. I would like to know if I could purchase the lab edition of CUIC Premium to develop reports. If I understand correctly, can I leave this as a standalone instance to make the reports, expor...
Hi, How can I rename existing POD and VDC Service Items name? I tried to rename "VDC Name" and "POD Name" but it didn't work. It seems "Service Item Name" value needs to be changed. Thanks, Maz
Hi all,I have a stack of 4 x 3750-E switches that have been fully populated with 10Gbps X2 fibre modules for 10Gbps SAN connectivity. I want to know if there is a bottleneck on the backplane of the stack, either on the individual switch's backplane ...
Hi there,I believe the best practice for making changes in built-in processes is to use extension points and not copying the processes and make them fully customizable, but I'm having problems with editing some activities and logics for example how s...
Can I use "Cloud Portal Update Service Request" or " Update Multiple Service Request Parameters" processes in Tidal for this? I believe I can send Users and OrgUnits list from Portal to Tidal, then use Tidal to call back Portal and update "Organizati...
Hi Lee,"Add Organization Technical Administrator" service is using REX Add Person agents which will update "Organizations" attribute for one user, but what I need is to populate "Organizations" attribute of multiple users with multiple OrgUnits or t...
Hi Herbert Finally we resolved the issue, with the help of cisco tech. We were missing the server details in the profile we created, on adding those details things are good. Thank you very much for your help.RegardsRS
Hi Herbert Thanks for the reply, really appreciate that. We are trying to deploy Machine certificate, I did confirmed that the cert is stored int the machine. It works well if login as an admin, but doesn't work if login as a normal user. <Certif...
