I am configuring the HTML notification device, and it is working fine.
However the customer wants to have the "Voice Message from" %DisplayName% [%CALLER_ID%] instead of %SENDER_ALIAS% as it is defined on the "Default_Voice_Message_With_Summary" Noti...
Hi,I have a customer with a Hosted UC solution, so we have the UC servers (virtualized CUCM version 8.6 in UCS servers) installed at two locations, using different VLANs and Firewalls between servers and IP Phones. The firewalls between the servers a...
Hi,I have the same issue, so wondering if this have been fixed on any new IOS release, or what are the options to change the handoff command, if that is not supported?Many Thanks,Rafael Paniccia
Hi Brandon,Could you explain what issue you had with the Receptionist's phone?A customer has 2 7861 phones for Reception, but we cannot pickup calls that are ringing on them. The rest of the user have 7821, and they could pickup calls without issues....
This problem was related to firewalls and open ports. Since the the solution is hosted, there are firewalls between the IP Phones and Call Managers, Unity Connection and Contact Centre.One way to deal with it was to use Media Termination Points (MTP)...
