Brandon,BE6K supports 100 IVR sessions.It looks to be referenced on the docwiki site, which needs some updates, but the IVR port capacity stated is correct:http://docwiki.cisco.com/w/index.php?title=Supported_System_Capacities&oldid=43381We should co...
Jon, that is a very valid point. Since you cannot deploy an OVA directly from the datastore you need to pull it down and across the WAN could be challenging.
Hi Jon,Yes, BE6K can be added to an existing vCenter. By default ESXi hypervisor is installed but the option to move to foundation license is available.Tim
Hi Gary,I reviewed your scenario and the initial call flow and setup looks ok. Quick question, for x6255 do you have "Forward All' to voicemail checked? UCM may not be transferring the call to an unregistered number under the hunt pilot.I'm sure you'...
Hi Doug,No, Business Edition 3000 does not support Contact Center Express. If that is a requirement you should take a look at Business Edition 6000 to see if that will meet your needs.Thanks,Tim
