About Albert Wilhelm

Albert Wilhelm · 10-06-2010

Hello all,Is there a software pack 8.0.4 for the UC560? I went to the download page, but 8.0.4 is only listed for the UC520 and 540.Appreciate any information. Thank you.Bert Wilhelm

Albert Wilhelm · 05-30-2010

Hello,Is there a document that lists the versions of Java supported with CCA 2.2.x? I reviewed the datasheet and the release notes for 2.2.4, but could not find the information.I found this document for CCA 1.9. Is there an updated version for CCA 2....

Albert Wilhelm · 04-11-2010

Hello,I am getting a red highlight around the TBA for customer 1083. The logs indicate the TBA is not able to communicate back to the site - I am assuming the Thunderbolt portal.Here is the event message:Event ID ...

Albert Wilhelm · 02-04-2010

Hello all,I am in the process of developing a proposal to migrate a client from an Asterisks phone system to a UC560. They currently have about 25 Cisco IP phones - a mixture of 7970, 7960s. All have been configured for SIP.I would like to convert th...

Albert Wilhelm · 10-20-2015

Hello Brent,I use the 500S expansion module in my UC540 system. I am using the latest version of the software pack - 8.6.2 - and checked to see if the 500DS is listed as an option. The only expansion module listed is the 500S.From what I have reviewe...

Albert Wilhelm · 10-08-2015

You may have already done this, but have you checked the status of the NTP server from your UC560?#sh ntp statusThis will tell you the IP address of the NTP server, the status and if the UC560 is sync'd.Also check if your config includes the followin...

Albert Wilhelm · 10-08-2015

Have you looked at the debug output of the phone when it tries to register?deb ephone register mac-address H.H.HWhere H=the mac address of the 7975.You can find the mac address with the command show ephone 7975The debug command is detail and will tel...

Albert Wilhelm · 03-24-2015

Hello Luke,I found this link, but the products are not Visio stencils. I also looked in the Meraki Partner portal and the link sent me to the same place.https://meraki.cisco.com/library/product-imagesBert

Albert Wilhelm · 03-02-2015

Hello,Can you tell me you have a firewall or router in front of your UC540? If you are, make sure SIP (port 5060) is getting forwarded to your UC540 external interface (fa0/0).If you have that configured or your UC540 is the firewall, can you send me...

Member Since	‎05-22-2007 11:37 AM
Date Last Visited	‎09-19-2024 03:36 AM
Posts	88
Total Helpful Votes Received	5

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Software Pack 8.0.4 for UC560?

Supported Java versions and CCA 2.2.x?

No connection to site message on TBA

Converting IP phones from SIP to SCCP

Hello Brent,I use the 500S

You may have already done

Have you looked at the debug

Hello Luke,I found this link,

Hello,Can you tell me you