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sukanya_r
‎08-18-2017
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Member since ‎02-15-2014
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Restarting Chat service and

Created by in Contact Center
08-08-2014
08-08-2014
Restarting Chat service and Enterprise service will have a downtime in the Contact center. Is there ...

Thanks for your inputs. I had

Created by in Contact Center
08-08-2014
08-08-2014
Thanks for your inputs. I had removed the user and added again in WIM and then it started working.

WIM IE 11 support

Created by in Contact Center
08-08-2014
08-08-2014
Hello,I am using WIM 4.4 and all my agents who are using Internet Explorer version 11 are able to ty...

Assignment of chat has been disabled

Created by in Contact Center
07-02-2014
07-02-2014
Hi All,I am logged into Chat through Cisco WIM(Web Interaction Manager) and I get an error that the ...

Re: CUIC 8.5(4) and IE 11 compatibility

Created by in Contact Center
07-02-2014
07-02-2014
Thanks James for the confirmation.

CUIC 8.5(4) and IE 11 compatibility

Created by in Contact Center
06-30-2014
06-30-2014
Hi All,I am using IE 11 and CUIC 8.5(4) and trying to export a report to Excel, but its not allowing...

Hung calls in Cisco Supervisor desktop

Created by in Contact Center
06-20-2014
06-20-2014
Hi All,I am facing an issue in Cisco Supervisor Desktop(8.0) where the calls are struck in queue for...

Can GED 125 support chat request?

Created by in Unified Communications Infrastructure
02-15-2014
02-15-2014
I am working on Cisco ICM for call routing, which comes as part of UCCE stack. I am aware that GED 1...
Public Statistics
Date Registered ‎02-15-2014 12:18 PM
Date Last Visited ‎08-18-2017 04:01 AM
Total Messages Posted 8