Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
I have implemented a Post Call Survey but I am struggling to map the survey results to the TCD table. The PCS is executed from a VXML app fine and, once completed, it passes the survey results to ICM which are then mapped to PV10 and CED before relea...
Bridge Transfer feature is introduced on VVB 12.0 on a UCCE environment. Is this available on UCCX?I am using UCCX 12.5 in my lab, where I created a VXML doc that would setup a bridge transfer, but this never connects. Looking at the logs, I can see ...
HTTP continuous audio streaming is a new feature that is introduced on VVB 12.5 (within a UCCE environment), but I am trying to see if there is a way to set it up as well in a UCCX environment.I can see it works if using an 'static' wav file (same as...
Hi Marek, Thanks for your response. I am aware of the capture microapp and, although it would sort the issue out, I'd like to avoid using it. I only have used it in a lab env and not in production plus, Cisco docs are pretty vague in terms on how to ...
Hi Paul, many thanks for sharing it so quickly! I struggled a bit to sort out the java dependencies. After that, it all worked like a charm. Thanks again!
Hi Paul,The link is no longer valid. Although I appreciate this was quite a while ago, could you please upload these files again?Many thanks in advance.
Thanks David for your reply!I have not thought of that option, but that would be a great solution if there's a way to setup a live feed for MOH in CUCM, which I don't think it's supported yet. Anyway, I will give it a go as it would be an interesting...
