Member since ‎03-16-2015

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  • 138 Posts
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Recommended Persistence setting type in F5 for VXMLServer VIP(Port 7000).source_addr persistence type is having routing problems, any lead is appreciated?Other Persistence options:- cookiedest_addr hash host msrdp sip_info ssl universal
Post Call Survey logic is working fine for Incoming calls but now we are planning to enable PCS for outbound(not outbound dialer) calls if there is a possibility.Any info is appreciated.
Hi,initiateDirectTransfer is working when I hardcode XFER211111 but failing when trying to pass it dynamicallyWorking:- When Hardcodedhtml += "<button class=\"btn btn-danger btn-block\" id=\"btn\" onClick=\"finesse.modules.SampleGadget.initiateDirect...
UCCE11.6.1-How to pass caller ANI to 2nd leg while making consult call.Customer call into contact center and agent answer itAgent initiate consult call and need to pass Customer ANI to 2nd leg- I tried to invoke Finesse Workflow to write extension, A...
Any suggestions on handling below scenario from Finesse Gadget. I understand handling Webservice calls is easy with CVP app instead of Finesse Gadget but not sure how i can make outbound call from CVP app after getting webservice B response so thinki...
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Member Since ‎03-16-2015 09:53 AM
Date Last Visited ‎04-05-2023 07:26 AM
Posts 138
Total Helpful Votes Received 46
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English Community, Developer of the Month, May 2021
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