smeegada1
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Member since ‎03-16-2015
‎03-08-2025

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  • 142 Posts
  • 4 Solutions
  • 2120 Helpful votes Given
  • 46 Helpful votes Received
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We are required to convert a string/value in PV for some of use cases in ICM and looking for any direction/leads.1) ASCII to HEX2) HEX to ASCIIAny help is appreciated.
How to populate/pass the microapp.uui and send that out to another ACD (Genesys) and have them receive this data in the ISDN UUI field.Any detailed set by step is really appreciated like How to set in ICM/CVP, Setting in UUI fields?
Recommended Persistence setting type in F5 for VXMLServer VIP(Port 7000).source_addr persistence type is having routing problems, any lead is appreciated?Other Persistence options:- cookiedest_addr hash host msrdp sip_info ssl universal
Post Call Survey logic is working fine for Incoming calls but now we are planning to enable PCS for outbound(not outbound dialer) calls if there is a possibility.Any info is appreciated.
Hi,initiateDirectTransfer is working when I hardcode XFER211111 but failing when trying to pass it dynamicallyWorking:- When Hardcodedhtml += "<button class=\"btn btn-danger btn-block\" id=\"btn\" onClick=\"finesse.modules.SampleGadget.initiateDirect...
Community Statistics
Member Since ‎03-16-2015 09:53 AM
Date Last Visited ‎03-08-2025 02:58 PM
Posts 142
Total Helpful Votes Received 46
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English Community, Developer of the Month, May 2021
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