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Cisco Jabber 12.5.1 and Outlook Integration Calendar Integration with Outlook works fine, but time format in Jabber calendar entries are shown in 12 hour format AM/PM, not in desired 24 hour format. Example: shown is 2:00 PM - 3:30 PM, want to see 14...
When making video call with Lenovo tablet video freezes and jabber hangs. Jabber task must be stopped in Windows task manager. May be one or two calls are ok and at next call effect happens.
All Intel-drivers on Lenovo for camera and video are up to ...
Want to create daily reports about some phone devices
First:
Did this as follows:
Cisco Unified Serviceability
Tools / CDR Analysis and Reporting
User Reports / Top N / By Number of Calls
- Report Type 'By extensions'
- No of Records 5000
- Report F...
Have problems with JTAPI-connection to Genesys - CTI-Link gets out of sync. When stopping two other business processes with (probably) no contact to Genesys and CUCM and restart of Genesys all works fine. See no system load on Genesys server that cou...
Have suspended telephone systems in locations. Now phones of these locations are directly connected to CUCM of main office. So thats a single-site deployment.Question:Are there possibilties to declare calls from former members of locations to be trea...
Hi,for what reason would you restart CTI Manager? Are there known problems? Can that problem be seen somewhere in CUCM? What do you think about three named questions "1.) How to watch", ...?Regards,
AIX-/Oracle-administrator changed system parameters for Genesys-host. CPU usage on average fall from about 80 percent to 60 percent. Since that time (about14 days) we had no more problems. Named questions still exist.
Thats a good question. Call is forwarded to call center software via jtapi interface. Did make a test call and attach jtapi.log.In log of call center software I see "AttributeCallType 2" for external call.
