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Beginner

Jabber terminates during video call - Lenovo Miix 510, Model 80XE

When making video call with Lenovo tablet video freezes and jabber hangs. Jabber task must be stopped in Windows task manager. May be one or two calls are ok and at next call effect happens.

All Intel-drivers on Lenovo for camera and video are up to date. Tested with Jabber 11.8.3 and 11.7.1, OS is Windows 10. Problems persits only with Lenevo Miix tablets, other hardware is working fine.

Regards,

Frank

1 REPLY 1
Contributor

Frank,

Frank,

I did a search through the bug system and saw nothing related to this.  You would need to open a TAC case and send them the logs for further analysis.

Thanks,
Justin

Thank you,
Justin Ferello
Technical Support Specialist, ScanSource KBZ
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