Hi there! It turns out my QoS settings were wrong after chatting with another engineer. What the engineer did was have me run packet captures using Wireshark. He looked up the DSCP values of them and prioritized them in my router. I can post the screenshots of those if you want to see how he did it, but my VOIP system and yours might be different, so you'll likely want to run Wireshark on your network to ensure you prioritize the correct DSCP values. ... View more

I managed to tweak some QoS settings with a Cisco engineer via phone, and so far, voice quality is clear on my phone after adjusting the settings. I am willing to post some screenshots of the QoS settings on my RV345 in case someone wishes to double-check to ensure they are correct. ... View more

After giving everything a final reboot, Internet access is flowing to VLAN2 and VLAN3 on the RV345. So I am good to go on this. A Cisco engineer confirmed via phone my VLAN settings are correct on the router. The phone is working without doing the port forwarding, so I guess I can safely say I don't need it?  ... View more

I'm attaching a few screenshots on this: 1. My current firewall settings where I allowed the recommended ports T-Mobile asked for. 2. I uploaded a couple of Port Forwarding screenshots from my RV180. Do I need to do these settings on the RV345 or are the firewall settings enough? 3. I'm also uploading screenshots of my current VLAN and VLAN DCHP settings for my RV345. ... View more

Chatted with T-Mobile on Twitter, and here are two tweets with more information concerning this.  https://twitter.com/tmobilehelp/status/636071045779312640 https://twitter.com/tmobilehelp/status/636071048883109888 ... View more

No worries. By the way, if you have anything to chime in with on this, feel free to. I need to run more tests, but I'm hoping to make my Wi-Fi Calling audio clearer when doing hefty downloads.  ... View more

I talked with a Cisco support engineer, and here's what we've accomplished so far: We created three Custom Services: UDP 5060-5061, TCP 5060-5061, and UDP 40000-59999. We port forwarded the iPhone to each of the three above services, internal Ports 5060 and 40000. We enabled SIP ALG. We created a WAN QoS Profile marked High. We setup profile binding for the iPhone to each of the above three services. If we still have issues, we're going to attempt to create a second VLAN to route traffic from one of the SSID's on the Asus AC-1900 just for the iPhone itself so the iPhone has its own VLAN for voice traffic. Hopefully, we won't have to go there though.   ... View more

Thanks for chiming in. Here's the answers to your questions: 1. It is a feature that allows you to access one Mac from another Mac remotely. You can pretty much grab files or screen share another Mac. A good example would be when I want to access my iMac from my MacBook Pro on the go.  2. Probably. uPnP pretty much needs to be enabled. It is on my RV180. 3. Sometimes I've heard "older" uPnP devices don't work well with BTMM, but the RV180 should have been fairly recent enough to be compatible. 4. I haven't tested uPnP with other Cisco devices, but it'd probably work OK. Here's the documents you need: Basic BTMM setup: http://support.apple.com/en-us/HT4907 General issues with BTMM: http://support.apple.com/en-us/HT203907 Common Ports used by Apple Services: http://support.apple.com/en-us/HT202944  Interesting tidbit. Since upgrading to OS X Yosemite, I'm no longer seeing the error message on either of my Macs. I would like to know if anyone else here with the RV180 and Yosemite is no longer seeing this error message. It might have been resolved in Yosemite. ... View more

Since upgrading to OS X Yosemite, I'm no longer receiving this message. Is anyone else not seeing it after upgrading to Yosemite? I'm wondering if Yosemite resolved something about it. ... View more