About andyvassar

andyvassar · 06-05-2014

I have a SM-SRE-710-K9 module running CUE software version 8.6.7 installed in a Cisco 2911 running 15.2(4)M4 and can not get the licenses to work to save my life. This licensing system is confusing and even after reading this forum for quite some ti...

andyvassar · 04-30-2014

Hi everyone,I am currently working on a Cisco 2911 running 15.2(4)M5, which is version 9.1 of CME. I am having a problem making outbound calls from the 9971 phone that I have registered. When I dial, the phone just sits there and eventually times o...

andyvassar · 06-06-2014

Thank you Rob! I appreciate the help.

andyvassar · 06-05-2014

That worked! So if I understand this correctly, you need a port license in addition to a mailbox license, which sets the amount of mailboxes or IVR sessions you can have. For example, if you have 10 port licenses, you can have any combination of ma...

andyvassar · 05-01-2014

The keyword being FRAGMENTED message. Right now I am actually running these phones through a dot1q tunnel and neglected to set the MTU correctly on one of the switches that is processing the frames. Once I set the MTU to a number at or above 1504, ...

andyvassar · 04-30-2014

Hi Brian,Any other thoughts on this? I'd really like to figure out what's going on. Do you think it's a bug? Mind doing an internal search for me?Thanks for your help!

andyvassar · 04-30-2014

Hi Brian,I went ahead and disabled video to see if the control plane information changed. Everything still looks the same--not listening on UDP 5060, but the call goes through successfully.Here's the initial invite:Received:INVITE sip:7019@10.8.88.2...

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CUE Licensing Issue

CME 9971 with Video Enabled Cannot Make Calls

Thank you Rob! I appreciate

That worked! So if I

The keyword being FRAGMENTED

Hi Brian,Any other thoughts

Hi Brian,I went ahead and