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Hello,I've seen multiple references to JTAPINotificationPort=2789, which is being opened on the JTAPI client side, as well as its description: "This field specifies the Port through which the JTAPI parameter changes are communicated to JTAPI applicat...
Hello,We are trying to create a call recording application using JTAPI and Built-in Bridge feature (automatic call recording), and we are trying to correlate a call ID of the original call to call IDs of the two new recording calls. We are handling C...
Hello,We have our CTI Application (JTAPI) controlling a CTI Route Point, which plays an announcement and then, when we determine where to route the call, it transfers it to a rep. We try to support redundancy in our CTI application and we are looking...
We are trying to build an active-active solution for presence and call control using JTAPI with two (or more) servers connected to the same UCM cluster via JTAPI link. All connected servers receive a same event, and we are looking into a deduplicatio...
Did anyone find a workaround in a code, which can be invoked either using JTAPI or using AXL API to resolve it?Also, did anyone see something like that with UCM 10.5 and JTAPI 1.4?
Mohan, Thank you for your response. We are indeed using CTI ports as recording devices. I am sorry to hear that this feature is not really supported/tested and the only way around is SIP. I will try to play more with suggested approach, but from a fi...
Mohan,Thank you for your prompt response. I realize that the info is available in SIP, however, I would expect to be able to extract it from one of the JTAPI call/terminal events directly as we are not using SIP in out recording solution.Our current ...
Hi Simon,We indeed solved it, however the solution is not very straight forward; we keep a collection of all open calls, and when we try to add to the collection, we iterate over it and try to match calls by participants' phone numbers (caller and ca...
Do you mean I can register the Route Point from two instances at the same time? Or you meant that I need to see when my other app is going down and only then register? The latter is not as efficient because we would loose all active calls on that Rou...
