I have a scenario where a customer has all calls coming into a receptionist. They also have a "ring all" hunt group configured. When the receptionist is away from her desk, she forwards all calls to the ring all hunt group.
They have asked that the ...
Like the title says, no matter what password I change, I cannot get this error to go away. I have searched and have not come up with a resolution yet. The jabber client is 11.1.0. And the IM&P server is 10.5. Any suggestions?
Here is some background. Our office currently runs off of a hosted CM. It's SIP from our GW to the service provider. And the CM uses SIP trunks for routing. We are building out a new internal CM that we will eventually cutover to. We have setup an h3...
I have a customer that has a specific division in their hospital that has 3 phones as answer points. There are many times when there is just 1 person working so all 3 phones are not "manned" all of the time. The customer reports complaints from nurse...
I have never dealt with hosted equipment. What is the process for migrating a CUCM from hosted to an onsite server? During this process, does the CUCM version remain hosted once moved to the onsite server? I ask because we have a CUCM that was migr...
It's working. Last number redirect checkbox resolved the issue. For the hunt forward no answer, I set it to *602 which is the ext of the call handler.
Thanks for the help!
RIght.
After I make this change (assuming that resolves that issue) if I have the receptionist forwarding her phone to the ring all hunt group, and the forward no answer of the hunt group going to 602 (which is my call handler in unity), will the ca...
My issue ended up being the "does not expire" checkbox in password settings. Basically, I was changing the password and when Jabber was connecting, CUC was looking to have the password reset. Once I unchecked this box, it connected correctly. Everyt...
