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Experts,I would like to set up hunt group (including 3 extensions) with no answer to the VM, so what I did after spending long time: 1) Configured Line group2)Configured Line List3)Configured Hunt Pilot4)created CTI user with VM and in hunt pilot:For...
Hello, We have 8.6CCUM and I thought I could change the voice mail schedule for one extension by going to Unity Connection>USER>Active Schedule > create new one, but still company default schedule overrides that settings. I believe I am looking into ...
Experts, Its for Cisco 7940 SIP firmware. I can make a call after I pick up a head set. Normally, you can type a phone number and then pick up the headset. i am limited to pick up first headset and dial the number. There is setting I believe I can ap...
Hello experts, I am trying to figure it out how to make the extension be ringed and a cell phone number at the same time if somebody dials that extension.And another question if I would like to leave a message on the ext if cell phone will not be pi...
1. We have CCUM 8.6, and 50 DID that are by provider tight to main number. I have one user requesting his number shows up as external line was set up on his phone. I think I should go with different route pattern than 9.@ so for example I can choose...
Rob - You are life saver - Thank You - it works like a charm!!!! I have to adjust time of ring for each extension but this is separate. Thank You So Much for your help!!!
I put dummy ext number in the Called Party Transform mask and it works but the timing is wrong - I get 3 ring on the first ext , 2 rings on the second and then VM ...... the 3rd extension does not even ring
Thank You Jaime,1. "you create the schedule and then configure the working/non-working hours" - I understand I did right under UNity Connection Administration > Users > Active Schedule and it is from 7 to 7 - that's clear 2. "adjust the closed greet...
