I have a customer what would like to use an external audio source for music on hold.  They are in the process now of moving to 4300/4400 ISRs.  According to this link using the router to tie in an external music source is no longer supported.  Is the...

Does Prime Collaboration Deployment work with ESXi eval license?  Per the 11.5.2 PCD admin guide... The following are compatible with Cisco Prime Collaboration Deployment: Cisco UC Virtualization Foundation (appears as "Foundation Edition" in vSphe...

I have a customer using the new 8841s.  For some reason the phones didn't include the default "chirp1" ringtone.  They aren't too happy with the other choices.  Since Chirp1 usually built into phones I can't seem to find it avaliable for download.  D...

I'm trying to export universal line templates and universal device templates from bat.  I've found that even though there isn't a specific category for these the universal device templates are exported with a phones export, however I can't find where...