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tysonshroyer
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Level 1
Member since ‎11-14-2014
‎08-18-2017
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  • 18 Posts
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Registration errors for SIP connection to VOIP Carrier

08-25-2015
I'll preface this by saying I'm somewhat new to SIP trunks and still learning about the various config options, communication process between endpoints, and deciphering the debug output.We have a pair of Cisco 2951s set up as our CUBE and a pair of S...

CUIC Reports Show Incorrect Time

03-18-2015
We have a single node UCCX 9.0.2 environment that we recently switched over from HRC to CUIC (co-resident) for reporting.While running some test reports I noticed that the times listed in the reports are off by several hours (see screenshots).  I hav...

CUIC Not Ready Reason Code Reporting Issue

03-18-2015
We have a single node UCCX 9.0.2 environment with co-resident CUIC used for historical reporting.When we run the Agent Not Ready Reason Code Summary Report it will only give statistics for the system generated reason codes (the 32XXX ones), even if w...
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Member Since ‎11-14-2014 05:26 AM
Date Last Visited ‎08-18-2017 04:02 AM
Posts 18
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