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Hello community!Can someone help to me to solve one task? I have an excel file with two columns: callingID and Department (of this calling number)I need to parse the incoming call based on calling number and it department, then to redirect to propper...
Hello Roger,thanks for the reply.Could you please to explain what did you mean when you talking about trigger?We don't have departments with fixed DN's pools, and I think it would be complexity to maintain this on CM.Solution with xml document would ...
