Is there a way to modify a number based on its Type? For example, I want to prepend '00' to this number before sending it to my users.  I want to prepend a single '0' to National Type numbers. Calling Party Number i = 0x1183, '1XXX494XXXX' Plan:ISDN, Type:International So this one should be  '001 XXX 494 XXXX ' when sent to my users. ... View more

Does anyone know of a way to list a user without knowing the case?  Here's my example: def check_user ( user_name ) :      user = active_cm.service.listUser({ 'userid' : user_name },           { 'userid' : '' ,           'firstName' : '' ,           'lastName' : '' })      for each in user[ 'return' ][ 'user' ] :           print ( 'Is this the correct user? \n ' ,                'User ID: ' + each[ 'userid' ] + ' \n ' ,                'First Name: ' + each[ 'firstName' ] + ' \n ' ,                'Last Name: ' + each[ 'lastName' ]) This works fine when I put in the correct case, but if I don't know it then it throws and error ( TypeError: string indices must be integers) because the return is empty as seen below: (reply){    return = "" } ... View more

I just upgraded to CM 10.5.2.12903-1 and I am getting reports (reproducible) that when a user picks up a call on their headset and then ends the call (using the End Call softkey) the headset button is no longer illuminated.  This means that the users need to answer every call by hitting the headset button and cannot use the Answer softkey or line button to get a call to their headset.     Is there some setting somewhere that I am missing to enable this?  Could it be a bug in the code I am running? ... View more