I just deployed new 8821 phones, but I can't find a personal directory. The global personal directory service thing is turned off on the cluster. Is there an internal personal directory available on the 8821 like we had on the 7925/6 phones, or wil...
Is there a way to modify a number based on its Type?
For example, I want to prepend '00' to this number before sending it to my users. I want to prepend a single '0' to National Type numbers.
Calling Party Number i = 0x1183, '1XXX494XXXX' Plan:IS...
Does anyone know of a way to list a user without knowing the case? Here's my example:def check_user(user_name): user = active_cm.service.listUser({'userid': user_name}, {'userid': '', 'firstName': '', 'lastName': ''}) ...
Note: These are all internal calls. Nothing hitting the PSTN.
I am having a problem where my 6900 (6921 specifically) series phones are getting a weird problem when calling into a CCX line. When the user calls they hear the greeting and then the ...
I created a custom background for all my 8841 and 8851 devices with my company logo, but since the background is white, it is very hard to read the numbers at the top of the screen and the speed dials. Is there a way to change the text color or does...
Hi Aseem,
The problem is that there is not enough information to do the transformation by number. The country where I am seeing this problem has an area that should be 044XXXXXX but there is a country code that should be 0044XXXXXX but both come th...
Hi Hitesh,
This looks to be a global setting. I only have 1 site of the 4 in this cluster that needs this change. Is there any way to do this on the gateway level?
I opened a case with TAC and they found a problem with this firmware and multicast MOH. By switching to unicast MOH the problem goes away.
My last update from TAC is that this is an undocumented defect and has been escalated.
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