Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
This is a UK based question, but I guess the responses may have value in other parts of the World.How do I test 999 calls (911 for you guys on the other side of the Atlantic).Obviously, the Emergency Services take a dim view of an engineer bugging th...
Joseph,Thanks for the reply - There are no Tandberg devices on the clusterThe production cluster shows only cmterm-7936-sccp-3-3-16.cop and cmterm-7936-sccp-3-3-20.cop as COP files in "show version active".
I have the same symptoms with a 6.1.4 to 9.1.2 jump upgrade, in my case the output of file view inactivelog cm/trace/dbl/sdi/installdb_ru.log.erris: -15:59:29.436 | CSV::DeleteFile *ERROR* Unable to read file delete_Product_30054.csv15:59:47.217 |*...
Hi Chet,While there is no native support for this, the following would work: -Have all day calls go via the Auto Attendant with message 1 something like "Welcome to XYZ Widgets, if you know the extension you need please dial now or hold for an operat...
Hi Jeremy,Does the Night Service respect Call Forward All on a SPA phone?If so, you could direct Night Service to a phone and have the remote staff set CFA to the correct cell phone.Andy
I had the same issue - we are using the GB locale, upgraded to latest locale (cm-locale-en_GB-6.1.3.1100-1.cop.sgn) and all good. Think we were running into CSCsu56291 (or variant)