Hi Bruno,Yes. NTP must be configured on CUCM. From CUCM publisher perspective IM&P is a Subscriber. So IM&P will use publisher's ntp to syncrhonize its own time.

Hi all,Solution was found. Empty error screen appears because of ntp showed unsynchronised statusadmin:utils ntp statusntpd (pid 28682) is running...     remote           refid      st t when poll reach   delay   offset  jitter=======================...

Hi all,I have exactly the same issue with blank Error screen. Tried to collect dumplog but it shwows unreadable symbols.But i know that my CUCM has configuration that was loaded using DRS from previous version. Almost sure that before me there was an...

Hi,PCCE has different outbound callflow than deployment with IVR because of using CVP. Have you tried to follow PCCE Feature Guide? It has quite detail instruction for Outbound option.http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/co...

Try to manually delete coresponded "Presence Redandancy Group". It will be faster than than upgrading ).