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Hi,Is there a way to prevent Cisco Finesse Team Performance from displaying agents that are not logged in? It would be great if we have a capability to set a filter on agent state. I know I can do it now with add live data from CUIC. But I Iike the...
Hi Tim,Yes, I placed those gadgets on Finesse’s 3rdPartyGadgets directory. I was able to get with the attachment xml file butThe result is unpredictable. Sometime, the row would take the entire frame. But sometime, it would display correctly.Plea...