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I just need to reinstall a PG-B and an AW-HDS-B, the side A is works fine and Rogger-B too. When i tried add the instance at side B, I see this error: Necessary Security Groups do not exist for instance ucce9. Please Run Domains Manager to fix this i...
Hello,
I'm having a issue in AW-HDS server, the distributor stopped working properly and when try to make settings in configuration manager I get the following message:
FAILED TO UPDATE THE DATABASE CAN NOT CONNECT TO CENTRAL CONTROLLER
The log of ...
I installed the CCMP but I can't do all the necessary tasks, only add and remove attributes to agents. I can't add skill groups, create agents, associate persons, etc ... I get the message "External Error: This application does not have permission to...
Is there any difference in the operation (Save reports and Edit...) of the CUIC with UCCX9 compared to UCCE / CUIC?Is need additional license or UCCX license already includes the CUIC according to the PAK?
Hello,I configured all environment (CUCM, ICM packaged and CVP), but calls to the CVP not work. The settings are as installation guide packaged cce and file audios in the correct format. PG is active and CVP services works. In ICM script calls are fa...
For some reason the security groups at the Active Directory were set like Universal", now was changed to “Domain Local” according to the Cisco Staging guide and now works fine
