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Hi there,I'm working on an IVR application in CVP that as part of a identification validation process ask the caller for a phone number at which the caller can be reached at. Once the CVP IVR app captures the telephone number, the application should ...
Hi there,I'm trying to concatenate two fields that are strings (StarrDate and EndDate)on a footer of another field(AppName) but the result I get is always zero. I have tried that in different ways:1. $+$
2. ($+$)Both fields are shown as ...
Hi there,I'm fairly new to CVP Call Studio and I've been reading Cisco CVP documentation and it seems that in order to pass data (parameters) between the ICM script and the Call Studio application the CVP_Subdialog_Start and CVP_Subdialog_End element...
Thanks. No success, I even tried \d\d\d\d\d\d\d and always goes through nomatch
11/26/2025 17:11:18.862,DLG_GET_DTMF_TONES,interaction,audio_group,initial_audio_group11/26/2025 17:11:29.617,DLG_GET_DTMF_TONES,interaction,nomatch,111/26/2025 17:11:29....
So I tried but it does not work, it goes through the 'nomatch' branch regardless of the amount of DTMF entered.
This is what I have configured just to be sure I understood your instructions correctly: set the DTMF Grammar entry.
And these are my ap...
Thanks Janine, yes, that's exactly what I'm loooking for to enter up to 7 digits and use the star as optional. The prompt to the caller is like this: 'Please enter your 7-digit ID now. Or if you do not have an ID press pound. If you make a mistake, p...
Hi Janine,
I'm trying to use regular expressions in cisco Call Studio voice form (12.5(1)) based on the link below:
https://www.google.com/search?q=regular+expressions+in+cisco+Call+Studio+voice+form&sca_esv=454c728905f0b91c&ei=7iYmadilL8XZ0PEPla6TuA...
Thanks Elliot, yes, the DID that was failing is now configured to use the ‘cvp-survivability’ service on the CUBE and now my calls are working as expected. Problem solved!!!
Many thanks for all the help.
