I am new to MAKE REST CALL and i am having problems adding a parameter in the MAKE REST Call function.
I been able to get it working with Poster in firefox but not in UCCX Scripting. I am not sure if i am missing something.
For Authentication basically you can use the username and password paramerts in the Make REST CALL,
Make two scring varibales and assign username and password to them, select them on userid and password fields in REST CALL, thats prety much it for authentication.
Note: First I prefer to try on the web browser, just simply paste the URL in browser and check witht the username and password.