Thank you for the update. ... View more

Currently the wireless controller version is currently 8.0.140.0, we upgraded from 7.4.140.0 to 8.0.140.0 but still did not help. We might have to go to 8.2. Thank you for your response.   ... View more

I am having a Cisco Wireless network and is authenticating using EAP-FAST. I am getting the error 'Wifi Out of Range' and the IP phone is not getting IP address on the phone as well. Thank you. ... View more

I am also facing the same issue, I am using Cisco Wireless network. I have Cisco 7925 working on the network but when I add Cisco 8821 it does not connect to the network and give me an IP address. It gives the error 'Wifi Out of Range'. Currently the phones are authenticated over EAP-FAST using the same SSID which is used for the Cisco 7925 phones. Please let me know if you need me to share more information. Thank you. ... View more

Is it possible to route a particular call through MTP by forking it through Call Manager instead enabling it for all calls? I believe that if its enabled on the gateway all the calls will be forked through the Call Manager. If I make the MTP's unavailable for the rest of the phones will it help? Can we run Cisco IP Voice Media Streaming Application on a standalone server which can be locally made available at remote locations where the gateways are present, instead of forking all the calls through Call Manager which is present at a central location connected through WAN. Please advice. Thank you. ... View more

Hello Everyone, I had checked DNS connectivity and DNS entries from the remote site. I was able to reach the DNS server also when I did an 'nslookup' and I was able to do both forward and reverse resolution for all my IPT servers. Fortunately I was able to find the problem, it was an oversight from the firewall team. When the request was sent to open the ports between the two IP address (PUB and NEW SUB over WAN) the team had only opened the ports one way instead of opening it both ways. As soon as I opened all the ports bidirectionally on the firewall between the two sites I was able to install the new subscriber successfully. Thank you all once again for your valuable time and suggestions. Thank you. Regards, Joseph Chirayath. ... View more

Hi Ruhil, I have requested the firewall team and the DNS team to open the ports on the firewall between the IPT servers and to make the necessary entries on the DNS servers. I will try to restart the installation once I get the confirmation from both the teams. As a query, I had built the Publisher and the two Subscribers locally earlier when the DNS was not reachable. The Publisher and the two subscribers completed installation and is currently in production. Do you think that the DNS IP address connectivity is creating the issue. If yes how was I able to complete the installation successfully for both the local subscribers. Kindly provide me the justification for the same. Thank you. ... View more

Hi Aman, I am using a bootable media for version 8.6.2.21900-5 when I tried both on the MCS and the UCS servers. Thank you. ... View more

Hi Pawan, I am not giving any DNS server IP entries at the time of installaiton, The error happens after all the network components are checked. The new subscriber is able to find the Publisher server and is able to validate its presence.The error happens at the database installaiton phase. Moreover all the server entries are done using IP address on the Publisher. Thank you. ... View more

Hi Vikas, I am attaching the details below for your reference - 1. Can you provide the UCS platform detail including hardware version and conguration. I tried instaliing on both UCS and MCS, The version of the UCS is C220-M3, Since I can see the same error on the MCS. I dont think its a platform related issue. 2. Did you face this issue when you were trying to install SUB on LAN and on same Platform? No, Installing SUB on LAN did not have any issues. 3. Are you using VMWARE for virtualization if yes then what version? Yes, I am using VMWARE 5.0 4. Or are you trying to install it on different devices ? Like mentioned before I have tried on an MCS over the WAN and saw the same error. Thank you. Regards, Joseph Chirayath. ... View more

Hi Jagpreet, I have attached the install logs along with the thread as per your request. Thank you. Regards, Joseph Chirayath. ... View more