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Hello, We are trying to use the Cisco 561 Headsets with our phones. We have gotten the headsets to work with most of phones. However the one that has given me an issue is a 7962 with the expansion modules on it. The modules are 7915 with 24 lines ...
Hello All, I have a user that went to change her greeting in Unity connection. When she tried it told her she was unable to do so. So I started looking at her account in Unity Connection to see what the problem could be. However every time I tried...
Hi, I am running a test for my office and have installed Office 2013 32 bit on my machine. I installed the 32bit version of Viewmail, and it installed okay. I did the initial setup fine, but went back into the settings to change one thing. I reali...
Hi, I have a user that keeps getting a no response from server message on her viewmail. I uninstalled Viewmail and reinstalled it, that worked for a day. The next day the same message happened. Viewmail Version: 9.0.0.2Unity Connection Version: 8...
Hi,I have a user who forwards his calls when he's out of the office to his cell phone. When he gets back into the office he turns off the callforwarding. However for some strange reason external calls placed to his number still get forwarded to his...
It did give me something to check at least. Sadly they are running the current firmware. But I may try and do a hard reset of the phone to reapply the firmware just in case.
On a whim I decided to remove all the CTI stuff from his user profile. I then went and readded them. Now he is able to control the desk phone. Thanks everyone for the help. Not sure why readding the CTI settings again worked, but hey they did.
The only error notification I got is the one mentioned in the forum title: cj:109:3. I did check those settings in the link already. I did have this issue once before, but It was because I forgot to check the CTI enabled on the desk phone and add ...
Different OS. Mine is Windows 7, his system is running windows 10. I will see if I can get you that output tomorrow. I did try from home, however I do not have access to that it seems.
Nope. I tried that during testing, forgot to mention that sorry. I logged on as him from my own machine and the same thing happened. Soft phone worked, couldn't connect to the desk phone. During testing as well, I deleted his profile and copied o...
