To confirm that Skip was able to get this "corrected" via TAC and the BU. New firmware tested and confirmed that it has corrected the issue. REF: SCCP8941_8945.9-4-1-SR1-1-BZ8997 Thanks, JCB
Just an FYI - post is three years old but in my searches I locted this as I am ensurign a site HA'ness ... Note: Cisco Unified Contact Center Express 8.0 and later releases no longer support cold standby.REFhttp://www.cisco.com/c/en/us/products/colla...