Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Cisco Community
- :
- About Leonardo Tadeu
05-15-2019
Leonardo Tadeu
Collaborator
Awards
Recent Badges
Stats
Member since
06-01-2011
1171
Posts
1424
Helpful
76
Solutions
05-09-2019
06:29 AM
Hello Dev Guys, I want to make a script to insert the configs of CUCM automatc, how can i start this? Could you guys give some directions? Regards Leonardo Santana
... View more
Labels:
05-02-2019
10:19 AM
Hello, What is the minimum version of CUCM to use flex plan licesing? Regards Leonardo Santana
... View more
Labels:
04-03-2019
10:44 AM
Hello, I need to make a script with Expected Wait Time, example: You have to wait x time to be connected to an agent. Can you guys give me a script sample? Regards
... View more
Labels:
Created by
Leonardo Tadeu
in IP Telephony and Phones
in IP Telephony and Phones
12-05-2018
04:42 AM
12-05-2018
04:42 AM
Gordon if i have CUCM in a server network /16 but the IP Phones will be in a different network there is no problem with ARP table of CUCM?
... View more
10-10-2018
06:10 AM
Hello its possible to monitor NON ACD calls on Cisco Finesse?
UCCX 11.6.1.10000-51 (ES02-24)
Right now we can monitor ACD Calls, and NON ACD outbound calls from the agents.
We cannot monitorsNON ACD Inbound calls
Regards
Leonardo Santana
... View more
Labels:
10-03-2018
07:32 AM
Hello,
Its possible to change the background color from the notes of CUIC Dashboard?
Reunião Vendas, change this background color
... View more
Labels:
09-28-2018
10:14 AM
Hello,
I want to configure my finesse layout like this how can i do this?
Right now is like this:
Regards
Leonardo Santana
... View more
Labels:
09-18-2018
11:34 AM
Hello,
Some outbound calls are failling, i have a lot of these logs at the syslog of my CME (10.5)
%VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed):
%VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed):
http://docwiki.cisco.com/wiki/Cisco_IOS_Voice_Troubleshooting_and_Monitoring_--_Cisco_VoIP_Internal_Error_Codes#Table:_IEC_Fields
According with this doc could be a DSP Issue? Am i right?
... View more
Labels:
Created by
Leonardo Tadeu
in IP Telephony and Phones
in IP Telephony and Phones
09-05-2018
09:19 AM
09-05-2018
09:19 AM
Try to recreate the cnf-files and reset the IP Phones.
Regards
... View more
Created by
Leonardo Tadeu
in IP Telephony and Phones
in IP Telephony and Phones
09-05-2018
07:38 AM
09-05-2018
07:38 AM
Hello,
Use the names and descriptions that will organize the configurations of your cluster:
Partition: PT_SITE_ONE&TWO
Hunt List: HL_SITE_ONE&TWO
Line Group: LG_SITE_ONE&TWO
I think that is good that way you´ll use.
Regards
Leonardo Santana
... View more
Created by
Leonardo Tadeu
in IP Telephony and Phones
in IP Telephony and Phones
09-05-2018
07:35 AM
09-05-2018
07:35 AM
Hello,
Check the paths to of the images if they are correct. Other thing to check is the format of the images.
https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-express/69187-cme-cust-img-7970.html
Only the 7945 are not loading the background image?
Regards
Leonardo Santana
... View more
Created by
Leonardo Tadeu
in IP Telephony and Phones
in IP Telephony and Phones
09-05-2018
07:33 AM
09-05-2018
07:33 AM
Hello,
Check this links:
https://community.cisco.com/t5/collaboration-voice-and-video/packet-capture-on-cucm-appliance-model/ta-p/3118507
https://www.cisco.com/c/en/us/support/docs/voice/voice-quality/211299-Troubleshoot-Voice-Quality-Issues.html
https://community.cisco.com/t5/collaboration-voice-and-video/how-to-troubleshoot-voice-quality-issues-in-a-ucm-environment/ta-p/3121613
This issue occurs only with Webex Conferences? Or with all calls that go to this SIP Trunk to the ITSP?
Regards
Leonardo Santana
... View more
Created by
Leonardo Tadeu
in IP Telephony and Phones
in IP Telephony and Phones
09-05-2018
07:28 AM
09-05-2018
07:28 AM
Hello,
Take a look on this link
https://community.cisco.com/t5/collaboration-voice-and-video/how-to-troubleshoot-one-way-no-audio-issues/ta-p/3164442
Regards
Leonardo Santana
... View more
05-11-2018
07:01 AM
Hello,
The voicemail mask solve my issue.
Thanks a lot.
Regards
Leonardo Santana
... View more
05-10-2018
03:01 PM
Hello,
I have this situation.
My DN are using E164 format example:
551121263608
Enterprise Alternate Number is 3608 for internal calls with 4 digit extension
At CUC the extension of the voice mail is with 4 digit, if put the E164 at the extension of unity the call i go to the default greeting of CUC.
How can i accomplish this?
I need that when the forward calls go to the CUC, go to the user greeting and the MWI works.
... View more
Labels:
05-09-2019
Hello Dev Guys,I want to make a script to insert the configs of CUCM
automatc, how can i start this?...
05-02-2019
Hello,What is the minimum version of CUCM to use flex plan
licesing?Regards Leonardo Santana
04-03-2019
Hello, I need to make a script with Expected Wait Time, example:You have
to wait x time to be connec...
12-05-2018
Gordon if i have CUCM in a server network /16 but the IP Phones will be
in a different network there...
10-10-2018
Hello its possible to monitor NON ACD calls on Cisco Finesse? UCCX
11.6.1.10000-51 (ES02-24) Right n...
10-03-2018
Hello, Its possible to change the background color from the notes of
CUIC Dashboard? Reunião Vendas,...
09-28-2018
Hello, I want to configure my finesse layout like this how can i do
this? Right now is like this: Re...
09-18-2018
Hello, Some outbound calls are failling, i have a lot of these logs at
the syslog of my CME (10.5) %...
Created by
Leonardo Tadeu
in IP Telephony and Phones
09-05-2018
09-05-2018
Try to recreate the cnf-files and reset the IP Phones. Regards
Created by
Leonardo Tadeu
in IP Telephony and Phones
09-05-2018
09-05-2018
Hello, Use the names and descriptions that will organize the
configurations of your cluster: Partiti...
Created by
Leonardo Tadeu
in IP Telephony and Phones
09-05-2018
09-05-2018
Hello, Check the paths to of the images if they are correct. Other thing
to check is the format of t...
09-05-2018
Hello, Check this links:
https://community.cisco.com/t5/collaboration-voice-and-video/packet-capture...
09-05-2018
Hello, Take a look on this link
https://community.cisco.com/t5/collaboration-voice-and-video/how-to-...
Created by
Leonardo Tadeu
in Unified Communications Infrastructure
06-14-2018
06-14-2018
Hello, One question a cluster of Unity Connection 11.5 can have only two
servers? Regards Leonardo S...
Public Statistics
| Date Registered | 06-01-2011 11:12 AM |
| Date Last Visited | 05-15-2019 12:03 AM |
| Total Messages Posted | 1,171 |
| Total Helpful Votes Received | 1424 |
Helpful Votes Given To
| User | Helpful Count |
|---|---|
| 58 | |
| 5 | |
| 39 | |
| 5 | |
| 5 |
.jpg "Hall of Fame Master"){kind=icon}
.jpg "VIP Collaborator"){kind=icon}
Helpful Votes From
Awards
Community Spotlight Award
Premio “Escolha da Audiência” Agostode 2016.
Community Spotlight Award
Premio "Escolha da Audiência" Maio de2014
Community Spotlight Award
Members Choice January 2013
