Hi Scott, Thank you for your detailed input.  I will ask for a volunteer from the current Physical Security TAC teams to monitor this thread and champion these ideas for a future release. Best regards, Jim ... View more

Hi Robert, Another trick that works ( at least it did with the 2500 and 2600 series cameras) was to perform an IP Address Only reset ( target about 3-5 seconds.) while running an extended ping on the default IP.  You may have to do this 2 or 3 times before you see activity, and I would give it 3 mins each time before giving up and resetting again. Connecting directly to the camera or through a local switch which does not provide dhcp is sometimes the best way to recover. I hope that helps, Jim ... View more

Many thanks to all participants today for giving your time to help identify product improvement areas for VSM.  Here is the link to the resulting VSM 7 feature requests.  This list will be delivered to the BU and championed by TAC asfor inclusion into (if not the next release) future releases of Video Surveillance Manager. Please let me know if you found this summit engaging and would like to see more partner participation in the future. Much appreciation, Jim Firanzi Gerald Burgess ... View more

Due to time constraints, I am posting the WebEx info. When:  Today (Thu, 6 June, 9:30 PST) Those interested may join Meeting Number: 969 014 189 Meeting Password: VSM Meeting Topic:Feature Prioritization for VSM 7.next Start Time: Thursday, June 6, 2013 9:26 am, Pacific Daylight Time (San Francisco, GMT-07:00) Meeting Number:969 014 189 Instruction for audio conference:To receive a call back, provide your phone number when you join the meeting, or call the number below and enter the access code. Call-in Telco toll-Free number (US/Canada): +1-866-432-9903 Call-in Telco toll number (US/Canada): +1-408-525-6800 Global call-in numbers: https://ciscosupport.webex.com/ciscosupport/globalcallin.php?serviceType=MC&ED=207348007&tollFree=1 Toll-free dialing restrictions: http://www.webex.com/pdf/tollfree_restrictions.pdf Access code:969 014 189   Link to join: https://ciscosupport.webex.com/ciscosupport/e.php?AT=WMI&EventID=207348007&PW=05494d313f26&RT=MiM0 ------------------------------------------------------- To join the teleconference only ------------------------------------------------------- 1. Dial into Cisco WebEx (view all Global Access Numbers at http://cisco.com/en/US/about/doing_business/conferencing/index.html 2. Follow the prompts to enter the Meeting Number (listed above) or Access Code followed by the # sign. San Jose, CA: +1.408.525.6800 RTP: +1.919.392.3330 US/Canada: +1.866.432.9903  United Kingdom: +44.20.8824.0117 India: +91.80.4350.1111 Germany: +49.619.6773.9002 Japan: +81.3.5763.9394 China: +86.10.8515.5666 http://www.webex.com CCM:+14085256800x969014189# IMPORTANT  NOTICE: This WebEx service includes a feature that allows audio and any  documents and other materials exchanged or viewed during the session to  be recorded. By joining this session, you automatically consent to such  recordings. If you do not consent to the recording, discuss your  concerns with the meeting host prior to the start of the recording or do  not join the session. Please note that any such recordings may be  subject to discovery in the event of litigation.   ... View more

Due to time constraints, I am posting the WebEx info. When:  Today (Thu, 6 June, 9:30 PST) Those interested may join Meeting Number: 969 014 189 Meeting Password: VSM Meeting Topic:Feature Prioritization for VSM 7.next Start Time: Thursday, June 6, 2013 9:26 am, Pacific Daylight Time (San Francisco, GMT-07:00) Meeting Number:969 014 189 Instruction for audio conference:To receive a call back, provide your phone number when you join the meeting, or call the number below and enter the access code. Call-in Telco toll-Free number (US/Canada): +1-866-432-9903 Call-in Telco toll number (US/Canada): +1-408-525-6800 Global call-in numbers: https://ciscosupport.webex.com/ciscosupport/globalcallin.php?serviceType=MC&ED=207348007&tollFree=1 Toll-free dialing restrictions: http://www.webex.com/pdf/tollfree_restrictions.pdf Access code:969 014 189   Link to join: https://ciscosupport.webex.com/ciscosupport/e.php?AT=WMI&EventID=207348007&PW=05494d313f26&RT=MiM0 ------------------------------------------------------- To join the teleconference only ------------------------------------------------------- 1. Dial into Cisco WebEx (view all Global Access Numbers at http://cisco.com/en/US/about/doing_business/conferencing/index.html 2. Follow the prompts to enter the Meeting Number (listed above) or Access Code followed by the # sign. San Jose, CA: +1.408.525.6800 RTP: +1.919.392.3330 US/Canada: +1.866.432.9903  United Kingdom: +44.20.8824.0117 India: +91.80.4350.1111 Germany: +49.619.6773.9002 Japan: +81.3.5763.9394 China: +86.10.8515.5666 http://www.webex.com CCM:+14085256800x969014189# IMPORTANT NOTICE: This WebEx service includes a feature that allows audio and any documents and other materials exchanged or viewed during the session to be recorded. By joining this session, you automatically consent to such recordings. If you do not consent to the recording, discuss your concerns with the meeting host prior to the start of the recording or do not join the session. Please note that any such recordings may be subject to discovery in the event of litigation.   ... View more

Hi Jason, I have both good and bad news for you.  While the LSI MegaRAID 8888ELP controller used in these servers does support Raid6 RAID Level Supported             : RAID0, RAID1, RAID5, RAID6, RAID10, RAID50, RAID60 Supported Drives                 : SAS, SATA any recovery media supporting the 4RU models will only natively support RAID5.  What that means for a customer wanting to use RAID6 on these servers is that you would have to manually create the array within the controller bios, reboot so that the array is recognized, then use a VSM 6.3.0 or earlier recovery DVD to install SuSE and VSM, followed by using the 7.x rpms to upgrade to whichever build of VSM 7 you like.  (I mention using 6.3.0 or earlier because from 6.3.1 and later, the recovery image destructively creates a RAID5 array as the first step in rebuilding a 6.x server.  The recovery ISO available for 6.3.3 and 7.x create4 RAID6 for the CPS-MSP-2RU, but were never designed to support the CIVS servers which came preconfigured as RAID5. I hope that helps, Jim ... View more

Thank you all for the great response! The hottest issues to date seem to be a request for: 1.  Better clipping via the forensic search, easier time/date selection for clips 2.  VSOM redundancy 3.  Mobile client support (outside of IPICS) for both Android (#1) and Apple. 4.  More granular roles/rights assignable to individual endpoints and archive/live video access 5.  Better event notification functionality (port other than 25, URL triggers 6.  Additional browser support other than IE (Chrome?) 7.  More PTZ controls (trackball, mouse zoom via scroll wheel) 8.  Cleaner SASD and VSOM interface, no more links without buttons) ... View more

Hey Scott, It just wouldn't be the same without you...!  Added. Thanks, Jim ... View more

You are quite welcome, and I appreciate your willingness to participate. Added! Jim ... View more

Thank you, Scott.  Consider yourself added. Jim ... View more

Thank you for pointing this feature out, Vance.  I love it when the support community comes together like this. Keep up the great work, Jim ... View more

Wow, thank you all for some great feedback!  I have been away for a week, and it's nice to see many of the more active members of this community contribute. If I can find the bandwidth,  I would like to host a partner and end customer focal group meeting (possibly late June) to discuss feature requests and bug fix priority before the next execute commit cycle is reached for VSM beyond 7.2.  If any our contributors are interested, please post and you will receive a webex invite when time to finalize requests for the next release cycle. Thank you for your participation! Jim ... View more