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- About sunilmendon
06-20-2018
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Member since
02-09-2007
23
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06-13-2014
06:09 AM
got any solution for same, facing same issue while deploying PCCE for client. Regards Sunil
... View more
CUE Error:Request failed due to restric...
in IP Telephony and Phones
06-28-2013
09:27 PM
06-28-2013
09:27 PM
sorry some typo mistake issue given below again. CUE Error:Request failed due to restricted geo location and logical partitioning,Failure reason= call will be rejected Hi Guys, Facing CUE issue. CUCM: 8.6.2.20000.1 CUE: 8.6 On CUE gettting following error when call comes from PSTN, calls not getting matured,when we dial from PSTN after two three seconds of silance getting busy tone and call get disconnected. Call Flow: PSTN---->VG(MGCP)----->CUCM(Route Point--->CTI Port)--->CUE ACCN TELS 0 ROUTE_FAILED:Route failed : All Call ids=JTAPICallContact[id=130,implId=6035332/2,state=STATE_RECEIVED_IDX,inbound=true,App name=autoattendant,task=null,session=12000000131,seq num=0,cn=912267751780,dn=912267751780,cgn=9920025339,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=912267751780,route=RP[num=912267751780],TP=null,List of Active Connections=[912267751780:INEECMUM-AA-RP-PT:1/(P1-JTAPIMUMCUE01) GCID=(2,6035332)->ACTIVE]->OFFERED,Extension=5002,Exception=com.cisco.jtapi.PlatformExceptionImpl: Request failed due to restricted geo location and logical partitioning,Failure reason= call will be rejected, =0x8ccc00f6,Contact.Reject.reason=TRIGGER_FAIL,(SelectRouteTime,ObtainingIdleChannelTime,RedirectTime=10,6,40) 6015 07/28 11:25:56.642 ACCN TELS 0 EXCEPTION:com.cisco.jtapi.PlatformExceptionImpl: Request failed due to restricted geo location and logical partitioning 6015 07/28 11:25:56.644 Problem facing for both VM and AA from PSTN, internally we are able to access the VM and AA, for CTI port and route point are in same Device pool what we are using for phones, pstn incoming/outgoing calls working fine. As you can see the Logical partition error, we have checked the Geolocation and logical partition on CUCM not found any issues with same. Thanks in avance for your support. Regards
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06-12-2013
05:32 AM
Call flow is given as below, CUCM---MGCP Router----ISDN E1 PRI Operator call to mobile number over the PSTN then she tranfer that call to conference bridge nuber, after that when conference bridge prompt for pincode to mobile user and he press the pincode, bridge gives the error invalid number dialed. Regards Sunil
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06-12-2013
04:43 AM
HI All, Facing on issue as describe below, CUCM version 8.6.2 Cisco 3900 Series router Problem description: Operator is dialing associates mobile number and patches(by transfer or conference) them in to conference(bridge) number after that When user are dialed the Pincode from his mobile getting error this pincode is not valid from bridge. Note: when operator dialed the pincode when she is in call with bridge number and mobile number pincode gets accpeted. when operator directly dialed the bridge number and enter the pincode she is able to get into conference bridge. Regards Sunil
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Created by
sunilmendon
in IP Telephony and Phones
in IP Telephony and Phones
03-01-2013
03:12 AM
03-01-2013
03:12 AM
Hi All, Need help to resolve DTMF issue for FXS port, setup details given below, 1) CUCM 8.6.2.29000 2) Cisco 3945 IOS: c3900-universalk9-mz.SPA.153-1.T.bin 3)Vg224 IOS: vg224-i6k9s-mz.151-3.T4.bin VGs (3945 and 224 registered with CUCM using SCCP protocol, when analog user do the PSTN calling DTMF does not work, from IP phones calling to same number DTMF works fine. One more observation from analog phone DTMF works fine over VOIP, only for PSTN calling we are facing DTMF issue. Call Flow: Analog Phone ----> AVG (3945 and 224) ----> CUCM -----> 3945PSTN VG(MGCP) Thanks in advance for you help. Regards Akash
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Created by
sunilmendon
in IP Telephony and Phones
in IP Telephony and Phones
01-23-2013
08:51 AM
01-23-2013
08:51 AM
As i said device does not roam to other physical location that's mean it will use the same Call forward CSS of line.
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Created by
sunilmendon
in IP Telephony and Phones
in IP Telephony and Phones
01-22-2013
09:38 PM
01-22-2013
09:38 PM
at line level it is system default policy and in service parameter it is configured CSS settings. I have device mobility configuration, does this can cause this issue, though device is not moved from Physical location. Regards
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Created by
sunilmendon
in IP Telephony and Phones
in IP Telephony and Phones
01-22-2013
04:24 AM
01-22-2013
04:24 AM
Yes, configure the same css what i am using for PSTN dialing.
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Created by
sunilmendon
in IP Telephony and Phones
in IP Telephony and Phones
01-22-2013
04:12 AM
01-22-2013
04:12 AM
it is E1 PRI line. call does not reach to VG, i get busy tone.
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01-22-2013
02:22 AM
please find answer to your queries. 1) unicats MOH. 2) silence beep 3) all moh servers are registered. 4)all are assigned to mrgls
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Created by
sunilmendon
in IP Telephony and Phones
in IP Telephony and Phones
01-22-2013
02:05 AM
01-22-2013
02:05 AM
yes offfnet to offnet transfer is happening. issue it offnet to offnet forwarding not happening.
... View more
Created by
sunilmendon
in IP Telephony and Phones
in IP Telephony and Phones
01-22-2013
12:58 AM
01-22-2013
12:58 AM
Hi All, Facing Offnet to offnet call forward issue. when we forward all to offnet number following thing observed, 1) internal calls gets forwarded to offnet number. 2) offnet calls gets transfer to offnet number(logical partition issue not suspect). 3) service paramter for offnet to offnet call is default configuration. 4) forward all CSS configured same as line css which has all offnet call access( Local,STD and ISD). Need help to resolve this issue. Regards
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Created by
sunilmendon
in IP Telephony and Phones
in IP Telephony and Phones
01-22-2013
12:46 AM
01-22-2013
12:46 AM
HI Guys, Want configure the Hunt group in SRST mode for CUE AA, facing following problem. AA call flow: after welcome greeting plays if no did number is not dailed call should get transfer to operator. operator has six lines(7962) configured, we have created hunt group with list contains six numbers of operator. in AA script configured on CUE operator number define pilot number of hunt group so that call should get to logest ideal number define in hunt list. Same AA script working fine with CUCM but in srst mode call does not hit to pilot number, after welcome greeting call get disconnected, but when we edit the AA script and change the operator number from pilot to DN number of operator call gets transferd to operator. Need help to resolve this issue. Regards
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Labels:
01-14-2013
09:50 PM
HI, I am facing one problem related to MOH, problem details are given below, i have three cucm servers PUB, SUB and MOH/TFTP. Phones are registered to SUB and backup is PUB for MOH also SUB is primary and PUB is backup server. Servers are at DC, not hardware resource are available at DC , phone are at Branch sites. MOH server and phones are at same region using G711. When Phone A calls Phones B in same branch location or vica versa and one party put on hold another party MOH is not working. but when i use subscriber as MOH server where all phones are registered MOH working fine from Subscriber server. What i observed is when on phone registered server we enabled MOH service, MOH works fine, but if we use standalone MOH server it does not work. Not sure what is the reason that Standalone MOH server not working. Appricate if someone help me to resolve this issue. Regards
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Labels:
Created by
sunilmendon
in IP Telephony and Phones
in IP Telephony and Phones
05-16-2012
03:53 AM
05-16-2012
03:53 AM
Hi, We have Unity connection 8.6 cluster, We are using viewmail 8.6 on Outlook 2010 to integrate with unity connection. while doing the Viewmail configuration we are not getting option to configure secondary unity connection. Would like to know how we achive the Unity coonection server redundancy for Viewmail configuration. Regards
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Labels:
06-13-2014
got any solution for same, facing same issue while deploying PCCE for
client. RegardsSunil
Created by
sunilmendon
in IP Telephony and Phones
06-28-2013
06-28-2013
sorry some typo mistake issue given below again.CUE Error:Request failed
due to restricted geo locat...
06-12-2013
Call flow is given as below,CUCM---MGCP Router----ISDN E1 PRIOperator
call to mobile number over the...
06-12-2013
HI All,Facing on issue as describe below,CUCM version 8.6.2Cisco 3900
Series routerProblem descripti...
Created by
sunilmendon
in IP Telephony and Phones
03-01-2013
03-01-2013
Hi All,Need help to resolve DTMF issue for FXS port, setup details given
below,1) CUCM 8.6.2.290002)...
01-23-2013
As i said device does not roam to other physical location that's mean it
will use the same Call forw...
01-22-2013
at line level it is system default policy and in service parameter it is
configured CSS settings.I h...
01-22-2013
please find answer to your queries. 1) unicats MOH. 2) silence beep 3)
all moh servers are registere...
01-22-2013
yes offfnet to offnet transfer is happening.issue it offnet to offnet
forwarding not happening.
01-22-2013
Hi All,Facing Offnet to offnet call forward issue. when we forward all
to offnet number following th...
01-22-2013
HI Guys,Want configure the Hunt group in SRST mode for CUE AA, facing
following problem.AA call flow...
01-14-2013
HI,I am facing one problem related to MOH, problem details are given
below,i have three cucm servers...
Created by
sunilmendon
in IP Telephony and Phones
05-16-2012
05-16-2012
Hi, We have Unity connection 8.6 cluster, We are using viewmail 8.6 on
Outlook 2010 to integrate wit...
Public Statistics
| Date Registered | 02-09-2007 03:57 AM |
| Date Last Visited | 06-20-2018 03:58 AM |
| Total Messages Posted | 23 |
