offnet to offnet call forward

[sunilmendon]

Hi All,

Facing Offnet to offnet call forward issue. when we forward all to offnet number following thing observed,

1) internal calls gets forwarded to offnet number.

2) offnet calls gets transfer to offnet number(logical partition issue not suspect).

3) service paramter for offnet to offnet call is default configuration.

4) forward all CSS configured same as line css which has all offnet call access( Local,STD and ISD).

Need help to resolve this issue.

Regards

[acampbell]

Hi,

Not sure I follow what your issue actually is.

Are offnet to offnet calls being transferred successfully ?

Do you want to allow this type of transfer ?

The default seeting is :-

BLOCK OFFNET to OFFNET TRANSFER = FALSE.

This means the transfers are allowed

If you set ithe parameter to

BLOCK OFFNET to OFFNET TRANSFER = TRUE

Then this should block the transfers

Regards,
Alex.
Please rate useful posts.

[sunilmendon]

yes offfnet to offnet transfer is happening.

issue it offnet to offnet forwarding not happening.

[Leonardo Santana]

Hello Sunilmendon,

What type of connection you are using with PSTN? SIP Trunk? E1 R2? ISDN?

Regards

Leonardo Santana

[acampbell]

Hi,

Are you offnet to offnet forwards going out vis ISDN.

It may be to do with the CLI you are presenting to

the outbound service providers link.

Can you take a debug isdn q931 of the failed call.

[sunilmendon]

it is E1 PRI line.

call does  not reach to VG, i get busy tone.

[Leonardo Santana]

You Call Forward CSS has the permission to forward calls to PSTN?

[sunilmendon]

Yes, configure the same css what i am using for PSTN dialing.

[Sadaseeven Saminaden]

Have you tried to trace the logical call path via Dialed Number Analyzer.

Maybe something's going wrong before reaching gateway.

you can reach DNA via http:///dna

(replace with the IP or hostname of your Publisher server.

Please rate useful posts.

[acampbell]

Hi,

Can you also look at the setting in the phones DN page

Call Forward and Call Pickup Settings

Calling Search Space Activation Policy --- What is this set to.

Regards,
Alex.
Please rate useful posts.

[sunilmendon]

at line level it is system default policy and in service parameter it is configured CSS settings.

I have device mobility configuration, does this can cause this issue, though device is not moved from Physical location.

Regards

[acampbell]

Hi,

I think you will need to read this section from the CUCM admin guide

Call Forward and Call Pickup Settings
Calling Search Space Activation Policy	Three possible values exist for this option: •Use System Default •With Configured CSS •With Activating Device/Line CSS If you select the With Configured CSS option, the Forward All Calling Search Space that is explicitly configured in the Directory Number Configuration window controls the forward all activation and call forwarding. If the Forward All Calling Search Space is set to None, no CSS gets configured for Forward All. A forward all activation attempt to any directory number with a partition will fail. No change in the Forward All Calling Search Space and Secondary Calling Search Space for Forward All occurs during the forward all activation. If you prefer to utilize the combination of the Directory Number Calling Search Space and Device Calling Search Space without explicitly configuring a Forward All Calling Search Space, select With Activating Device/Line CSS for the Calling Search Space Activation Policy. With this option, when Forward All is activated from the phone, the Forward All Calling Search Space and Secondary Calling Search Space for Forward All automatically gets populated with the Directory Number Calling Search Space and Device Calling Search Space for the activating device. With this configuration (Calling Search Space Activation Policy set to With Activating Device/Line), if the Forward All Calling Search Space is set to None, when forward all is activated through the phone, the combination of Directory Number Calling Search Space and activating Device Calling Search Space gets used to verify the forward all attempt. If you configure the Calling Search Space Activation Policy to Use System Default, then the CFA CSS Activation Policy cluster-wide service parameter determines which Forward All Calling Search space will be used. If the CFA CSS Activation Policy service parameter gets set to With Configured CSS, then Forward All Calling Search Space and Secondary Calling Search Space for Forward All will be used for Call Forwarding. If CFA CSS Activation Policy service parameter gets set to With Activating Device/Line CSS, then Forward All Calling Search Space and Secondary Calling Search Space for Forward All will be automatically populated with the Directory Number Calling Search Space and Device Calling Search Space for the activating device.
	CFA CSS Activation Policy Service Parameter Ensure the CFA CSS Activation Policy service parameter that displays in the Clusterwide Parameters (Feature - Forward) section of the Service Parameter Configuration window is set correctly for call forward all to work as intended. The parameter includes two possible values: •With Configured CSS (default) •With Activating Device/Line CSS When the Calling Search Space Activation Policy is set to Use System Default, the value of the CFA CSS Activation Policy service parameter gets used to determine the Call Forward All CSS. When the option With Configured CSS is selected, the primary and secondary CFA Calling Search Space get used. When the option With Activating Device/Line CSS is selected, the primary and secondary CFA Calling Search Space get updated with primary line Calling Search Space and activating Device Calling Search Space. By default, the value of the CFA CSS Activation Policy service parameter is set to With Configured CSS. See Service Parameter Configuration for information on accessing and configuring service parameters. Roaming When a device is roaming in the same device mobility group, Cisco Unified Communications Manager uses the Device Mobility CSS to reach the local gateway. If a user sets Call Forward All at the phone, the CFA CSS is set to None, and the CFA CSS Activation Policy is set to With Activating Device/Line CSS, then: •The Device CSS and Line CSS get used as the CFA CSS when the device is in its home location. •If the device is roaming within the same device mobility group, the Device Mobility CSS from the Roaming Device Pool and the Line CSS get used as the CFA CSS. •If the device is roaming within a different device mobility group, the Device CSS and Line CSS get used as the CFA CSS.

Regards,
Alex.
Please rate useful posts.

[sunilmendon]

As i said device does not roam to other physical location that's mean it will use the same Call forward CSS of line.