We have set up the Operator handler to go a ext. When we enter voice mail we hit the 0 key to go to the extension and get message "operator is not available at this time" if we leave a message and then press 0 we get the ext. we programed into the ...

Can anyone describe what takes place in this situation. Installing a new Unity Server VM only (only one) we are using a exsisting Exchange Server 2000. Going through the setup of Unity the message store section. What is the purpose of this to have...