Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
TAC no longers offers support for the Attendant Console plug-in, so I'm asking for help here.First:My company has a CUCM cluster running CUCM 7.1 with the AC plug-in. Last night the pilot point started returning a reorder tone when dialed. I restar...
I have two users who have 7921G's with a shared extension as their only extensions. The phones are registered to the same call manager subscriber and are running phone load CP7921G-1.4.1SR1, which is the default load we are currently using.They are ...
I am running CUCM 6.1 and Unity 5.0.I have an extension set up for a department voicemail. The extension is shared on nine 7960 phones, as a secondary line. Each phone has a primary line with voicemail, and the secondary line.The issue is that the ...
Thanks for the response, Tere.I will check and see if I'm lucky enough that traces were left running, though I doubt it.I will check on the "Always Route" member.Respectfully,Nathan
The phones are powering off. The users have to press and hold the power button and go through the boot-up and call manager registration processes.The feature you refer to is disabled for the devices. Additionally, this is occuring when the phones a...
