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- About Stoyan Stoitsev
09-20-2019
Stats
Member since
02-03-2006
506
Posts
72
Helpful
17
Solutions
Created by
Stoyan Stoitsev
in Collaboration, Voice and Video Documents
in Collaboration, Voice and Video Documents
02-20-2018
09:08 AM
02-20-2018
09:08 AM
Hello,
What is the expected behaviour if I have the following:
1. Route Pattern with "Use Calling Party's External Phone Number Mask"enabled - this effectively uses the mask set on the Phone DN. Nothing else enabled on the RP transformations. Let's say DN is 2000, External Mask on DN is +43XXXX
2. SIP Trunk Outbound "Calling Party Transformation CSS" with Calling Party Transformation that has "Use Calling Party's External Phone Number Mask" disabled and for example "Calling Party Transformation Mask" configured for some specific mask like for example 9XXXX
This is important as the matched calling party number in step 2 has to be coordinated with the expected result in step 1 - masked or unmasked number.
For example:
Step 1 - result - calling number changed to +432000
// assuming the next step should match on the masked DN number
Step 2 - result - 92000
Or will one of those maskings be ignored?
... View more
Hello, Should be disabled by
in Cisco Bug Discussions
05-20-2015
11:54 PM
05-20-2015
11:54 PM
Hello, Should be disabled by default with newer firmware (10.3.1) as opposed to being enabled by default. There’s also a device pack for CUCM to enable manual control of the setting. http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7800-series/10-3-1/english/releasenotes/PA2D_BK_70AD4CFB_00_7811_7821_7841_7861-rn-1031/PA2D_BK_70AD4CFB_00_7811_7821_7841_7861-rn-1031_chapter_00.html#PA2D_RF_EF88D9C2_00
... View more
Created by
Stoyan Stoitsev
in IP Telephony and Phones
in IP Telephony and Phones
10-03-2012
09:47 AM
10-03-2012
09:47 AM
Hello, The documentation for the feature states: "If a line member does not answer a queue-enabled call, that line member is logged off automatically" So I am struggling to find a way to disable this auto log off. Does anyone know how to do it? I went through service parameters, enterprise parameters, hunt pilot configuration... Stoyan
... View more
Labels:
Created by
Stoyan Stoitsev
in IP Telephony and Phones
in IP Telephony and Phones
09-23-2012
09:12 AM
09-23-2012
09:12 AM
Just shooting in the dark here but why don't you upgrade to 8.5, then get the license and move on to 8.6? Last month I did a MCS 4.2 to VM 7.1.5.34900-7 to latest 8.6 and all worked just fine...
... View more
Created by
Stoyan Stoitsev
in IP Telephony and Phones
in IP Telephony and Phones
09-11-2012
04:02 AM
09-11-2012
04:02 AM
Hi, Apperantly that's how it is. The strange thing is that the CUCM 9.0 image from e-delivery was originally named UCSInstall_UCOS_9.0.1.10000-37.iso. This way providing it via tftp to CUCM fails as it is not signed. When I renamed it to UCSInstall_UCOS_9.0.1.10000-37.sgn.iso CUCM accepted it and performed the upgrade. Stoyan
... View more
Created by
Stoyan Stoitsev
in IP Telephony and Phones
in IP Telephony and Phones
09-10-2012
07:02 AM
09-10-2012
07:02 AM
Hi Chris, It is a unsigned ISO so I can only burn it.
... View more
Created by
Stoyan Stoitsev
in IP Telephony and Phones
in IP Telephony and Phones
09-10-2012
04:29 AM
09-10-2012
04:29 AM
Hello, I have downloaded tha ISO for CUCM 9.0.1 from e-delivery but it seems to be a bit bigger than a normal 4,7GB DVD so I cannot burn it. Anyone having the same problem? Stoyan
... View more
- Tags:
- cucm9.0
Labels:
Created by
Stoyan Stoitsev
in Contact Center
in Contact Center
07-08-2012
11:55 AM
07-08-2012
11:55 AM
Hello Brenda, The customer decided that any solution would be too complicated and we should invest resources in more important stuff. We went with just requeuing the caller with the highest priority...
... View more
CVP take voice mail like IP IVR and com...
in Contact Center
05-31-2012
12:57 AM
05-31-2012
12:57 AM
Thanks guys for the quick and helpfull answers! So I won't add Unity Cxn and will have to ask the ITSP to bring a SIP-to-ISDN box OR make the customer reconsider UCCE (for 30 users?!) and settle with UCCX, but that's another story...
... View more
Created by
Stoyan Stoitsev
in Other Collaboration Subjects
in Other Collaboration Subjects
04-10-2012
06:11 AM
04-10-2012
06:11 AM
Hello, I have a customer with about 30+ movie clips that need to be played all day long. Each clip is 15 to 30 seconds and they need to play in particular order. However from time to time some of the clips will need to be played more often than others - 2 clips shown every 5 minutes for a week. I wonder what is the best way to achieve these requirement. Specifically the req for the 2 "promo" clips. I see there is a insertion option but it doesn't seem to fulfil the requirements.
... View more
- Tags:
- dmd
- présentation
Labels:
Created by
Stoyan Stoitsev
in IP Telephony and Phones
in IP Telephony and Phones
02-28-2012
04:34 AM
02-28-2012
04:34 AM
Hello, I am using some called party transformation patterns on CUCM 8.6 to some destionations. However I need not to show the prefix on the calling line's display. I noticed that this works for CUCM-SIPtrunk-CUBE-SIPtrunk calls but it doesn't for CUCM-SIPtrunk-CUBE-ISDN calls. Some examples: CUCM-SIPtrunk-CUBE-SIPtrunk Calling line dials 002123# Transformation changes it to 100#002123# and this does NOT show on the display When connected the called number chages to the connected number (after translations on the CUBE) which is 02123. So the internal caller sees 02123 on his display. CUCM-SIPtrunk-CUBE-ISDN Calling line dials 002123# Transformation changes it to 100#002123# and this does show on the display When connected the called number stays the same and does not reflect the translations on the CUBE. What I want to know is if I can get the called number behaviour on the ISDN scenario behaving like in the SIP-SIP scenario. Stoyan
... View more
Labels:
Created by
Stoyan Stoitsev
in Contact Center
in Contact Center
12-28-2011
10:30 AM
12-28-2011
10:30 AM
Hello David, I am talking about the workflows in CSD that make a pop-up or chage the colour of a CSQ under certain events. Stoyan
... View more
Created by
Stoyan Stoitsev
in Contact Center
in Contact Center
12-28-2011
01:51 AM
12-28-2011
01:51 AM
Hello, I am running onto a strange issue with UCCE 7.5. When we switch from Side A to B and then back to A the supervisor workflows stop functioning. When I reset PGA and everybody goes to PGB some of the workflows start working intermittently. If I then reset PGB so that PGA is the active one again everything starts working normal. I tried to look for the configuration files of the workflows but I am unable to find them - I guess they should be on the PGs? I was looking for something called SWF... or is it in the LDAP that is on the Agent PG? However, do you know if this is some kind of bug or probably is a sign of misconfiguration? Stoyan
... View more
Labels:
Created by
Stoyan Stoitsev
in Application Networking
in Application Networking
11-14-2011
12:58 PM
11-14-2011
12:58 PM
Hello, It woud be good to see a clearly written document on calculation the maximum MSS size for WAAS with GRE and IPSec tunnels. This is a very common scenario for enterprise customers and documentation on this is somehow inconsistent. Additionally some "best pracitce" needs to be defined on whether to configure MSS on the Tunnel interface, on the LAN interface and how exactly to calculate - based on L2 or L3; what should be the MTU and MSS on the router and what on the WAAS box. It is a very very common issue when WAAS "breaks" SSL aplications due to packet fragmentation which was not accuring before deploying it. Regards, Stoyan
... View more
Created by
Stoyan Stoitsev
in IP Telephony and Phones
in IP Telephony and Phones
11-14-2011
12:39 PM
11-14-2011
12:39 PM
Hello, CUCM now has the option to support early-offer for SIP trunks without MTP (guess version 8.6 onwards). This is configured in the SIP Trunk profile by enabling "Early Offer support for voice and video calls (insert MTP if needed)". This is however connected to the SCCP version that is used on phones. The problem is that all I can find is that SCCP needs to be version 20, and there is no way to understand which device packs actually use that version - they are numbered 9.2.2 etc. It is also unclear if this is supported for Cisco SIP phones and if it is, then wich dev pack is required. Any info on this will be appreciated. Stoyan
... View more
Labels:
Created by
Stoyan Stoitsev
in Collaboration Applications
07-08-2018
07-08-2018
Yep, that's quite annoying :/
Created by
Stoyan Stoitsev
in Collaboration Applications
06-13-2018
06-13-2018
This is currently not possible. And as mentioned in the article that
Kelli linked, it gets even wors...
04-23-2018
The reactions I've been gettings from customers are 100% positive with
most saying that this should ...
04-23-2018
The connections are initiated always outbound from HMN to the cloud. For
failover of SIP calls when ...
Created by
Stoyan Stoitsev
in Collaboration Applications
03-22-2018
03-22-2018
Bellow is the option you get in the directory connector, but I haven't
really play around to see if ...
Created by
Stoyan Stoitsev
in Collaboration Applications
03-22-2018
03-22-2018
I guess you refer to this document
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollabor...
Created by
Stoyan Stoitsev
in Collaboration Applications
03-19-2018
03-19-2018
You need someone to enter the 16-digit code on the device and currently
there is no way to do that r...
03-19-2018
Hello,the first result on Google, when you enter "cisco xcp text
conference manager", although you m...
Created by
Stoyan Stoitsev
in Collaboration Applications
03-19-2018
03-19-2018
guys, also please mark questions as answered as my OCD is getting
triggered
Created by
Stoyan Stoitsev
in Collaboration Applications
03-13-2018
03-13-2018
OK, now this makes sense Unfortunately this is also my experience -
Users and Spark Boards get a cal...
Created by
Stoyan Stoitsev
in Collaboration Applications
03-13-2018
03-13-2018
ahaa, so you need WebApp 3.7 for that based on the supported OS,
browser, etc. doc here
https://coll...
Created by
Stoyan Stoitsev
in Collaboration Applications
03-12-2018
03-12-2018
I think you are mixing up users (actual people with the Spark app on
their laptop/mobile) and device...
Created by
Stoyan Stoitsev
in Collaboration Applications
03-12-2018
03-12-2018
Is this happening to the users or to the rooms? And are the rooms paired
with users at this time?
Created by
Stoyan Stoitsev
in Collaboration Applications
03-12-2018
03-12-2018
Where do you see that? I know it is coming but I don't see it in the
docs here: https://collaboratio...
Public Statistics
| Date Registered | 02-03-2006 12:14 AM |
| Date Last Visited | 09-20-2019 03:24 AM |
| Total Messages Posted | 506 |
| Total Helpful Votes Received | 72 |
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