Find A Community
Buy or Renew
Find A Community
Close
Cisco Community
English
Chinese
English
French
Japanese
Portuguese
Russian
Spanish
Register
Login
Register
Login
Register
·
Login
·
Help
All Community
Knowledge base
saharhanna
Users
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search instead for
Did you mean:
Results:
cancel
Technology & Support
For Partners
Customer Connection
Webex
Events
Members & Recognition
Cisco Community
:
About saharhanna
08-18-2017
saharhanna
Beginner
Recent Badges
Awards
Recent Badges
See all
Stats
Member since
10-24-2012
75
Posts
0
Helpful
0
Solutions
Latest Contributions by saharhanna
Latest Contributions by saharhanna
Discussions saharhanna has Participated In
TKBs saharhanna has Participated In
Blogs saharhanna has Participated In
Events saharhanna has Participated In
Videos saharhanna has Participated In
«
Previous
1
2
3
4
5
Next
»
Log specifying which logger handled the call
Created by
saharhanna
in
Contact Center
10-30-2013
10-30-2013
Hello,I am performing some tests in UCCE 9.0I need to locate if my call was handled by Call Router A...
Reset Statistics in CAD
Created by
saharhanna
in
Contact Center
09-23-2013
09-23-2013
Hello,I need to know how in CAD, the agent statistics that include the number of handled calls, the ...
CVP log file showing port utilization
Created by
saharhanna
in
Contact Center
09-22-2013
09-22-2013
Hello,I need to know where I can find in CVP VXML server the log file that shows VXML ports utilizat...
Call Ender Report
Created by
saharhanna
in
Contact Center
09-11-2013
09-11-2013
Hello,I am trying to find a field in the ICM HDS database that specifies the party that ended a cert...
CTIOS Disable Supervisory Assist
Created by
saharhanna
in
Contact Center
08-07-2013
08-07-2013
Hello,Is there a simple way to disable supervisory assist button from CTIOS client 9.0?Thank you,Sah...
Continuous CTIOS silent monitoring
Created by
saharhanna
in
Contact Center
08-02-2013
08-02-2013
Hi,We recently upgraded UCCE from v8.0 to v9.0Before the upgrade, we were using CTIOS based silent m...
CTIOS 2 simultaneous calls
Created by
saharhanna
in
Contact Center
08-01-2013
08-01-2013
Hi,Thank you for the replies.The phone busy trigger is set to 1 on Call Manager.Both calls are from ...
CTIOS 2 simultaneous calls
Created by
saharhanna
in
Contact Center
08-01-2013
08-01-2013
Hello,We faced a weird behavior in the contact center UCCE 9.0A certain agent received 2 incoming ca...
CVP 9.0 Web Service: URL won't load
Created by
saharhanna
in
Contact Center
07-21-2013
07-21-2013
Hello Gergely,Thanks for your reply.What I am trying to do here is that I had a script developped us...
CVP 9.0 Web Service: URL won't load
Created by
saharhanna
in
Contact Center
07-19-2013
07-19-2013
Hello,I am trying to create a script on Call Studio 9.0 containing a Web Service element.When I've l...
Listen to Call from CTIOS desktop
Created by
saharhanna
in
Contact Center
07-04-2013
07-04-2013
Hi Gergely,Thanks for the reply.I am aware of the existence of silent monitoring in supervisor deskt...
Re: Internet Script Editor Configuration after upgrade
Created by
saharhanna
in
Contact Center
06-28-2013
06-28-2013
Hi, please find attached the ise logs for today and yesterdayThanks,Sahar Hanna
Internet Script Editor Configuration after upgrade
Created by
saharhanna
in
Contact Center
06-28-2013
06-28-2013
Hi Gergely,Thanks for the replyYes I enabled ISE server from Web Setup tool.And also I am able to co...
Re: CTIOS: Call ended for all agents
Created by
saharhanna
in
Contact Center
06-28-2013
06-28-2013
Hi Ganapathi,Thanks for the reply.It turned out to be a problem on the E1 levelSahar Hanna
Internet Script Editor Configuration after upgrade
Created by
saharhanna
in
Contact Center
06-28-2013
06-28-2013
Hello,We have upgraded UCCE to version 9.0I have downloaded ISE from the AW but it is not working, I...
«
Previous
1
2
3
4
5
Next
»
Public Statistics
Date Registered
10-24-2012
12:41 AM
Date Last Visited
08-18-2017
04:03 AM
Total Messages Posted
75
Helpful Votes Given To
User
Helpful Count
Gergely Szabo
4
Senthil Kumar Sankar
3
See all >