Hi, We have the following scenario: PSTN - PRI - AVAYA PBX - SIP TRUNK - CUBE - SIP TRUNK - CUCM - UNITY 7.0 When we call to the voicemail, after the "bip", we can hear a "sssssssh" sound. Have you ever experienced something similar? Can be related with the codec? It is strange, because the prompts and the "bip" are perfect, it is just the noise after that. BRs! ... View more

Hi, Is anyway to delete the "to send this message now press # or hang up, to discard the message press 6" after recording a message in Unity? I have unchecked everything in Unity but this message keeps there (three times after the call is hanged up). BRs! ... View more

In CAD, when the agent press the "Transfer" button, the customer is still connected to the agent. I mean, you need first to dial a number, and then the call is really transferred. This is confusing our agents. Is there any way to change this? Thanks in advance! ... View more

Hi, We have a Unity server with the disk almost full. This is due, basically, to the file F:\SQLServerData\MSSQL\Data\ReportDb.mdf, with 64 GB and increasing. I have tried to shrink the file, but with no success. And I have also delete some logs, but the unit keeps quite full. Only idea I have is to disable the option "Automatically grow file" directly in the ReportDb database and limit its size, in order to reduce it. Is that possible? Can it affect the system? I don't need reports at all... BRs! ... View more