Member since ‎05-19-2004

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  • 286 Posts
  • 4 Solutions
  • 15 Helpful votes Given
  • 10 Helpful votes Received

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Hi,We have the following scenario:PSTN - PRI - AVAYA PBX - SIP TRUNK - CUBE - SIP TRUNK - CUCM - UNITY 7.0When we call to the voicemail, after the "bip", we can hear a "sssssssh" sound. Have you ever experienced something similar? Can be related with...
Hi,Is anyway to delete the "to send this message now press # or hang up, to discard the message press 6" after recording a message in Unity? I have unchecked everything in Unity but this message keeps there (three times after the call is hanged up). ...
In CAD, when the agent press the "Transfer" button, the customer is still connected to the agent. I mean, you need first to dial a number, and then the call is really transferred.This is confusing our agents. Is there any way to change this? Thanks i...
Hi,We have a Unity server with the disk almost full. This is due, basically, to the file F:\SQLServerData\MSSQL\Data\ReportDb.mdf, with 64 GB and increasing.I have tried to shrink the file, but with no success. And I have also delete some logs, but t...
From time to time, and mostly with international calls, the gateway is disconnecting the calls: Oct  2 08:47:00: ISDN Se0/0/1:15 Q931: TX -> DISCONNECT pd = 8  callref = 0x59D3         Cause i = 0x80FF - Interworking error; unspecified If you insist...
Community Statistics
Member Since ‎05-19-2004 12:50 AM
Date Last Visited ‎10-20-2017 10:47 AM
Posts 286
Total Helpful Votes Received 10
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