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Hi,We have the following scenario:PSTN - PRI - AVAYA PBX - SIP TRUNK - CUBE - SIP TRUNK - CUCM - UNITY 7.0When we call to the voicemail, after the "bip", we can hear a "sssssssh" sound. Have you ever experienced something similar? Can be related with...
Hi,Is anyway to delete the "to send this message now press # or hang up, to discard the message press 6" after recording a message in Unity? I have unchecked everything in Unity but this message keeps there (three times after the call is hanged up). ...
In CAD, when the agent press the "Transfer" button, the customer is still connected to the agent. I mean, you need first to dial a number, and then the call is really transferred.This is confusing our agents. Is there any way to change this? Thanks i...
Hi,We have a Unity server with the disk almost full. This is due, basically, to the file F:\SQLServerData\MSSQL\Data\ReportDb.mdf, with 64 GB and increasing.I have tried to shrink the file, but with no success. And I have also delete some logs, but t...
From time to time, and mostly with international calls, the gateway is disconnecting the calls: Oct 2 08:47:00: ISDN Se0/0/1:15 Q931: TX -> DISCONNECT pd = 8 callref = 0x59D3 Cause i = 0x80FF - Interworking error; unspecified If you insist...
Hi Aman,Your assumptions are completely right. Do you know if I can check the VAD / CNG values in the Unity system (this is Unity, not Unity Connection, by the way)?Thanks a lot!
Custom Key Map is great, but I cannot find where to modify options presented when an external person is recording a message (only when subscriber is using the voice mail) Any other idea?BRs!
