Dear,We would like to modify the SIP User portion of the diversion URI to the E164 format. For the moment the CUCM sends the number in international format (00...) because Voicemail MASK is invoked (see CSCsm96435 Diversion header interaction with Vo...

Hi,We have an  issue with Prime Collaboration Assurance to manage the CUCM cluster.When we discover the CUCM cluster we receive a state 'undiscoverable' for all servers in the cluster with status reason:'Failed to manage the device. Do a re-discovery...

Hi,We are deploying Webex Connect 7.0.2 and have noticed that it is not possible to send the audio for ringer to the PC speakers and the audio for the conversation to the headset.The problem is that when the headset is connected you do not here the r...

Hi,We are deploying Webex Connect 7.0.2. and integrate it on our UC 8 systemWe have an issue with the visual voicemail that is not updated. When a voicemail is received it is not indicated in the client unless you sign out and resign in or unless you...

Hi,We are experiencing audio problems and one way speech with the CUPC 8.0.3 in softphone mode:Problem analysis:I call the voicemail(Unity Connection) and sometimes I hear nothing…In the CUPC 'connection statistics' window I see that I do not receive...