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Hi All,I have set-up an user account on TMS and in Events notification, I selected all the devices and select event type as Scheduling for them.Now, when I am booking a conference, I am getting individual e-mail confirmation for each device rather th...
Hi All,I came across an issue, where CUCM SUB is not accessible by HTTP/S and SSH is giving following output while trying to re-start or executing any command :**************************************************admin:utils service list/usr/java/jdk1.6...
Hi Guys,I am working on two seperate TMS queries for diff clients and looking for some inputs :- For a client, TMS reports are not showing any details for remote site when Telepresence server is involved ?- For another client, TMS is not shoing any C...
Can someone please confirm :In a Telepresence environment :CTSman and CUCM back-up needs to be carried out when there are no active meetings? Is it a mandatory thing, recommended or not required at all.Does it affect the meetings at all?Thanks in adv...
Hi Patrick,It works fine for other clients, we receive a single e-mail confirmation for each booking ( no matter how many end-points are added in that booking).In this case, we receiving seperate confirmation for each end-point.RegardsAnjali
Hi Paul,I have had the same issue with a client, and I followed the below steps , looks like you too followed the same steps but not sure if you deleted and re-entered the CTS system after you added the Sub .- Deleted (Purged) the CTS's which were s...
Hi Guys,Thanks for your answers.It was actually related to BUG mentioned by Martin : CSCti52867so, we ran the recovery disk along with new patches applied to the server which resolved the isue.CheersAnjali
Hi Paulo,I agreed on both your points.But, do you have any idea why factory slot image had been replaced by 1.8.5 version?And, I know that new .cop files include both the files for codec and touch, but in this case, all the codecs are using IP phones...
HI Paulo,Thanks for your reply.- On the first point, I only added. sbn while upgrading 1.6.x to 1.7.6 and then when I tried to upgarde it from 1.7.6 to 1.8.5, I removed the .sbn and just put the image ( CTS.1-8-5-4R-K9.P1) in Phone load field. I was ...
