08-12-2013 04:10 AM - edited 03-19-2019 07:07 AM
Hi All,
I came across an issue, where CUCM SUB is not accessible by HTTP/S and SSH is giving following output while trying to re-start or executing any command :
**************************************************
admin:utils service list
/usr/java/jdk1.6.0_24/jre/lib/rt.jar: error reading zip file
Exception in thread "main" java.lang.NoClassDefFoundError: java/net/ConnectException
at com.cisco.iptplatform.cli.CliClassLauncher.<init>(CliClassLauncher.java:86)
at sdMain.main(sdMain.java:1824)
Caused by: java.lang.ClassNotFoundException: java.net.ConnectException
at java.net.URLClassLoader$1.run(URLClassLoader.java:199)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
at java.lang.ClassLoader.loadClass(ClassLoader.java:307)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:301)
at java.lang.ClassLoader.loadClass(ClassLoader.java:248)
... 2 more
Caused by: java.util.zip.ZipException: error reading zip file
at java.util.zip.ZipFile.read(Native Method)
at java.util.zip.ZipFile.access$1200(ZipFile.java:31)
at java.util.zip.ZipFile$ZipFileInputStream.read(ZipFile.java:460)
at sun.misc.Resource.getBytes(Resource.java:108)
at java.net.URLClassLoader.defineClass(URLClassLoader.java:257)
at java.net.URLClassLoader.access$000(URLClassLoader.java:58)
at java.net.URLClassLoader$1.run(URLClassLoader.java:197)
... 7 more
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Any inputs please ?? Waiting for a hard re-boot to the device bit not sure if that would resolve the issue, Also when I first logged into SUB using SSH , I got the following :
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Command Line Interface is starting up, please wait ...
java.io.FileNotFoundException: /var/log/active/platform/log/cli.bin (Read-only f ile system)
at java.io.RandomAccessFile.open(Native Method)
at java.io.RandomAccessFile.<init>(RandomAccessFile.java:212)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.restoreIndex(c iscoRollingFileAppender.java:100)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.setFile(ciscoR ollingFileAppender.java:43)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl. java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces sorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.log4j.config.PropertySetter.setProperty(PropertySetter.jav a:196)
at org.apache.log4j.config.PropertySetter.setProperty(PropertySetter.jav a:155)
at org.apache.log4j.xml.DOMConfigurator.setParameter(DOMConfigurator.jav a:530)
at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.ja va:182)
at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurat or.java:140)
at org.apache.log4j.xml.DOMConfigurator.findAppenderByReference(DOMConfi gurator.java:153)
at org.apache.log4j.xml.DOMConfigurator.parseChildrenOfLoggerElement(DOM Configurator.java:415)
at org.apache.log4j.xml.DOMConfigurator.parseRoot(DOMConfigurator.java:3 84)
at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:783)
at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java :666)
at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java :616)
at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java :584)
at org.apache.log4j.xml.DOMConfigurator.configure(DOMConfigurator.java:6 87)
at sdMain.initialize(sdMain.java:479)
at sdMain.main(sdMain.java:646)
java.lang.NullPointerException
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.updateIndex(ci scoRollingFileAppender.java:117)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.nextFileName(c iscoRollingFileAppender.java:92)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.append(ciscoRo llingFileAppender.java:74)
at org.apache.log4j.AppenderSkeleton.doAppend(AppenderSkeleton.java:221)
at org.apache.log4j.helpers.AppenderAttachableImpl.appendLoopOnAppenders (AppenderAttachableImpl.java:57)
at org.apache.log4j.Category.callAppenders(Category.java:187)
at org.apache.log4j.Category.forcedLog(Category.java:372)
at org.apache.log4j.Category.debug(Category.java:241)
at com.cisco.iptplatform.cli.CliSettings.getInstance(CliSettings.java:10 6)
at sdMain.initialize(sdMain.java:491)
at sdMain.main(sdMain.java:646)
log4j:ERROR No output stream or file set for the appender named [CLI_LOG].
/usr/java/jdk1.6.0_24/jre/lib/rt.jar: error reading zip file
Exception in thread "Thread-9" java.lang.NoClassDefFoundError: java/net/URI$Pars er
at java.net.URI.<init>(URI.java:578)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:350)
at java.net.Socket.connect(Socket.java:529)
at java.net.Socket.connect(Socket.java:478)
at java.net.Socket.<init>(Socket.java:375)
at java.net.Socket.<init>(Socket.java:189)
at com.cisco.ccm.util.ncs.NcsClient.connect(NcsClient.java:342)
at com.cisco.ccm.util.ncs.NcsClient$ReceiveThread.run(NcsClient.java:447 )
Welcome to the Platform Command Line Interface
WARNING:
The /common file system is mounted read only.
Please use Recovery Disk to check the file system using fsck.
**********************************
Cheers
Anjali
Solved! Go to Solution.
08-13-2013 01:47 PM
Check this Bug: CSCti52867 - https://supportforums.cisco.com/docs/DOC-12955
I have a customer with this same problem, we use to use the Callmanager Recovery DVD, as Amine said, to recover the HD. But some times reseting the server resolved the problem.
Mártin
08-12-2013 10:47 AM
You maybe running into issues with the actual file system of the server. I would try to boot the SUB from the recovery disk. Use the one that corresponds to the version of your cluster and select F to fix any file system related issues.
Please rate helpful answers!
08-13-2013 01:47 PM
Check this Bug: CSCti52867 - https://supportforums.cisco.com/docs/DOC-12955
I have a customer with this same problem, we use to use the Callmanager Recovery DVD, as Amine said, to recover the HD. But some times reseting the server resolved the problem.
Mártin
08-14-2013 04:02 AM
Hi Guys,
Thanks for your answers.
It was actually related to BUG mentioned by Martin :
so, we ran the recovery disk along with new patches applied to the server which resolved the isue.
Cheers
Anjali
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