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Using:
<IMAddresses use-default="false">
<IMAddress>mail</IMAddress>
</IMAddresses>
is unsupported. If you are using this configuration you are in an unsupported configuration and will not be supported by Cisco.
The only correct config ...
This feature has not been committed so I can't confirm what its content will be if it ever is committed to a release. Currently, I don't believe there is any plans for it.
