Hi, The 10.5.0 client uses a different api to integrate with outlook than the 9.x client.Please open a TAC case with a problem report so we can investigate further. Regrads,Katie
Hi, You need to populate the proxyAddress field in AD with your Im address (CUPS address). More details on what you need to configure for Outlook & Sharepoint can be found hereServer config:http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Wi...
Hi,There is an existing CDET for the issue CSCui93200 - Cannot call Outlook 2013 contact with phone number only.It is targeted for release 9.2.6.Regards,
Hi,I would suggest the same to you also Do you have another IM client installed? or did you install another IM client after installing Jabber? If so you need to uninstall both clienst and just install Jabber.If not I would suggest you open a TAC case...
Have you go the proxy address field in AD populated with SIP:IMaddress@domain.com?A quick way to check this would be to go to Outlook properties in the Outlook contac case for that user and select the E-mail addresses tab.In this there should be a r...