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Ensure user is associated with the line number In CUCM, browse to the CSF device (or desk phone) which is being controlled in JabberOpen its properties and click into the line numbers properties Ensure the user is correctly associated with the line (...
Problem descriptionAudio and video calls automatically terminate.Problem detailsA known bug exists with Microsoft Windows 7 or Windows Server 2008 R2 that causes the network profile to change unexpectedly. This change in the network profile closes ce...
Problem descriptionAudio and video calls automatically terminate every 20 to 30 minutes.Problem detailsA known bug exists with Microsoft Windows 7 or Windows Server 2008 R2 that causes the network profile to change from Domain to Public. This change ...
Hi cgbritton,Can you confirm if the connection details are correct in the File > Change connection settings dialog?Would it be possible for you to upload a problem report here following these steps:Exit clientDelete/Rename Jabber folder under "C:\Use...
Hi Amir,1) I will suggest to retest it on the latest Jabber build 9.2.2-3271. Does he loose connection settings only or all the other settings e.g. sort by presence or any of the other settings from Options window are also lost? These settings are sa...
Hi,You can add LDAP connection settings and credentials to the jabber-config.xml. This would allow workstations outside the domain to authenticate to active directory. If the machine is outside the domain you do loose the automatic client distribut...
Hi,We have been unable to reproduce the OST file lock issue so far following the steps mentioned in this thread. Some further information is required to continue investigation. Can anyone who can reproduce the issue follow these steps and attach the ...
Registry keys for Integrating IM applications with Office 2013 can be found here. For Jabber for Windows, the values are as below:[HKEY_CURRENT_USER\Software\IM Providers]"DefaultIMApp"="Cisco Jabber"[HKEY_CURRENT_USER\Software\IM Providers\Cisco Jab...