And the difference between Call Recording Seat and Recording License is? ... View more

Now that link is broken. Is there a replacement for the document online somewhere, it is still referenced all over Cisco's documentation for AQM and other current products. ... View more

It would also be nice to have some mention of WLC if affected and versions that include fixed firmware for APs. ... View more

I realize this is later, and a few version up, but MGCP is not mentioned at all on that page, so why do you think it is just MGCP+BRI? I know MGCP+PRI SNR works, and MGCP+FXO SNR does not. Have not tested H.323+FXO SNR yet. Though I should mention I saw another post stating switching from MGCP to H.323 made Unified Mobility (possibly SNR) work with an FXO. ... View more

This is still an issue with CUCM 10.5 / 88xx SIP phones. Using a transformation on the gateway is a bad idea because it causes the prefixed number to be sent / read from voicemail when messages are left by outside callers, it causes calls re-routed to other trunks (such as SIP fax servers) to be prefixed, it causes CDR records to all include the prefix. I am sure the fields mentioned were added to handle the intended case of call history / missed calls being redialed and the help says as much. So given that we are going to be prefixing the calling party number using the service parameter for Phone, how do we have the caller ID display properly since Remote Number transformation does not seem to work? ... View more

Making this change in Jabber 11 when using a softphone causes an error for every directory search unless the UDS Server is also setup in the file. ... View more

We have hundreds of patient phones and patients aren't always careful to hang up their bed phones, especially since they use an electronic hook button.   ... View more

We are using the FXS default, which I believe is Loop start. ... View more

call-disconnect applies to FXO ports and not FXS ports. It had no effect. wait-release had no effect. I begin to think sccp FXS ports controlled by stcapp ignore most voice-port configuration statements.   ... View more

Actually, the second one is wrong in version 10.5 and I assume version 8 as well (based on other version 8 sql comments) and should be:   run sql  car  select count(*) as cnt, origdevicename from tbl_billing_error where datetimeconnect = '0' group by origdevicename order by cnt desc ... View more

That's really unfortunate given that CAR is showing 700,000 error records and the recommended analysis is to look in the error database table (*sigh*) which would be a lot easier without trying to use the CLI to analyze things. Perhaps the CAR Error analysis needs improvement if there isn't going to be a better way to access the error table. ... View more