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The purpose of this document is to clarify the different passwords on a T3 system between the codecs, TCU, and touch panel, list the default sets of credentials for each, and document the procedures for how to change them.Default Credentials for Cisc...
Migrating to a new CUCM cluster in CTS-Manager is fairly easy and should not impact meetings. All meeting details are pulled from Exchange and stored in each individual room's mailbox. As each room's "Room Name from Exchange" is the same between the ...
This article was written because I thought the official documentation at the time was not a great step-by-step resource to send someone you needed to collect SIP traces. The official documentation has since been updated and I recommend you check it o...
Unable to validate EWS Connection Error The most common error when connecting Exchange to CTS-Manager is the error listed below, and it covers an array of issues. "Failed to establish a connection to X.X.X.X with the information provided. Code: 5010...
Symptoms / VerificationIf you have Cisco 12" Touch Panel on a CTS or TX-series endpoint during a new install that is stuck on "Establishing Connection", it could be an issue with the Manufacturing Installed Certificate. Occasionally, this is missed i...
Hi All,
I just checked this in my lab and indeed there is a soft tick on IX8.1.2 that comes from the speakers every 3 seconds or so. It looks like a new issue since it goes away if you downgrade.
I filed the bug CSCva98522 to track this issue.
Tyler ...
CTS 1.10 is one of the last software releases I know of that actually got its own compatibility guide. Release notes are usually the best for compatibility changes in other TP software.
http://www.cisco.com/c/en/us/td/docs/telepresence/cts_admin/1_10...
It's possible that SNMP_Srvr was killed due to a memory issue. Sometimes it dies if something is wrong with the monitoring tool (ie too many SNMP gets too quickly). How often are you doing SNMP gets? Can you upload a set of logs so we can look at the...
Hi David,I just did an snmpwalk on my TX9000 in a call with a CTS3000 and they looked fairly similar (including ctpcLocalSIPCallId, .1.3.6.1.4.1.9.9.644.1.4.8.1.11). The TX9000 is running 1.9.x right now however, it could be an issue with TX6 code.Al...
What do you mean by change the config from CTS 55 to TX9000 (What is CTS 55?) Is the device registered as the wrong type? If it helps at all... TX codecs only know what endpoint they belong to per the configuration downloaded from CUCM. A TX codec wi...
