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Hi,
We've created a wallboard (gadget) for Finesse Supervisor desktop using Live Data report (CSQ Voice Summary) from CUIC. We've also added some thresholds and conditions to this report such that the CSQ name highlights in red once the Longest Call ...
pgcristovam,
I'm in the process of configuring a SIP Trunk to the same type of server and I have that same question. How were you able to resolve this? I think I can only do this by changing a configuration in global service parameters. What did yo...