If you are having trouble opening CUCC on MAC please check these settings   Under System Preference—> Security & Privacy—>General Tab—>Allow apps download from Anywhere I deleted the files and tried to download from the site that you did and this worked for me again. Then, copy the entire folder to the Applications folder and open the executable file. ... View more

CUCC 10.0 (Cisco Unified Configurator for Collaboration) is now available and it will Make BE6000/7000 deployments much faster Help configure Dial-Tone, Voicemail and SNR in under 15 minutes Help Cisco win against competition more often   Please watch the Demo here! http://www.youtube.com/watch?v=8uld_k0_rqs or google What is Cisco CUCC?   Please forward this to anyone who might find this useful. Thanks! CIBU Unified Management Team ... View more

CUCC 10.0 (Cisco Unified Configurator for Collaboration) is now available and it will Make BE6000/7000 deployments much faster Help configure Dial-Tone, Voicemail and SNR in under 15 minutes (best case) Help Cisco win against competition more often   Please watch the Demo here! http://www.youtube.com/watch?v=8uld_k0_rqs or google What is Cisco CUCC?   Please forward this to anyone who might find this useful. Thanks! CIBU Unified Management Team ... View more

CUCC 10.0 (Cisco Unified Configurator for Collaboration) is now available and it will Make BE6000/7000 deployments much faster Help configure Dial-Tone, Voicemail and SNR in under 15 minutes (best case) Help Cisco win against competition more often   Please watch the Demo here! http://www.youtube.com/watch?v=8uld_k0_rqs or google What is Cisco CUCC?   Please forward this to anyone who might find this useful. Thanks! CIBU Unified Management Team ... View more

Terms of Use Landing Deployment Size Server and Site Info Phone NTP Site Info Apply Configuration Save Configuration Enter Voice Message Info (Form) Enter Voice Messaging Info (Context Sensitive Help) Enter Voice Messaging Info (Error Message) Popup Overlay ... View more

No. Priority Status Description Submit Date Engineer Details (Text,   Pic   or link to file on a folder/server etc.) 1 1 Discard Unity Connection     server information is missing 1/7/2014 Navin Albert 2 1 Verified "Invalid first Unified CM   Node" error. Wendy got the same issue when configuring 9.1 CUCM by using both old and new CUCC 1/22/2014 Navin Albert/Wendy 3 1 Verified Create New user and device profile- No template available. Get the error Invalid first CUCM 1/23/2014 Sandeep 4 1 Verified Video Endpoint Deployment- No template available 1/23/2014 Sandeep 5 1 Discard CUC integration - Integration   does work,ports arent getting registered after integration with CUCM 1/23/2014 Sandeep 7 1 Verified Self Prov: Why do we need UDT,   FGT, ULT, etc. These need to be removed and default names need to be populated. There should be a CSV file in the tar bundled that indicates what configuration is being fed in to the tool 1/29/2014 Navin 8 1 Verified Self Prov: Why do we need   Default, Allow User Provisioning, Urgent Priority. 1/29/2014 Navin 9 1 Verified Self Prov: We need self provisining to setup the Active Directory mask. 1/29/2014 Navin 10 1 Verified Self Privisioning is not working, self provisioning user ID is not populated into CUCM 1/29/2014 Navin 11 1 Discard Endpoint Deployment button should be called Extension Mobility button at step 3 1/29/2014 Navin 12 1 Discard Phone button screen does not let   me modify CSS and Device Pool. 1/29/2014 Navin 13 3 Discard Partners need a detailed log of every configuration that was insterted 2/10/2014 Navin Albert 14 1 Discard Rename "Video Endpoint deployment" to  "Endpoint Deployment" and move to Step 2. The screen must provide option upload through CSV for all endpoints and not just video endpoints. 2/10/2014 Navin Albert 15 1 Open Rename the 9.0 "Endpoint deployment" to " Update Endpoint" .  Also Extension Mobility user should be   able to logout and the auto log out should be set to 8 hours. Since Self   Provisioning has been introduced in CUCC, permanent extension mobility phones   are no longer necessary 2/10/2014 Navin Albert 16 1 Verified Unity Connection Configuration   must use the information in     "Voice Messaging Information" on page on the "Deploy   New configuration" menu option and then use that same information to do   UC integrtion. The Unity connection ip address must be collected in the last   scree on the " Deploy New Configuration" wizard right next to where   the UCM information is collected. 2/10/2014 Navin Albert 17 1 Verified Gateway Text file with IOS commands is not being displayed after being exported. 2/10/2014 Navin Albert 18 1 Discard 911 Dial pattern must use local Route group . 2/10/2014 Navin Albert 19 1 Verified Single Number reach - Mobile   number can be specified in the CSV file and the patner should be able to upload the file in the SNR wizard.  A CSV template file should be provided. SNR Timers must be included in the CSV file. 2/10/2014 Navin Albert 20 1 Discard If LDAP is used with SNR,   partner should be able to upload a file with Userid and Cell Phone number   that populates SNR or directly populate it from a field in LDAP. 2/10/2014 Navin Albert 21 1 Discard There should be "Remote   Profile Name" field. That should be Auto-populated with with UserID_ RP 2/10/2014 Navin Albert 22 1 Discard Remote Desitination name should   be populated from the CSV file. Partner should be able to upload multiple   remote destination for the same user. There should be a sample spread sheet   with a few users and having Remote Destination names like Home, Mobile 2/10/2014 Navin Albert 23 1 Verified SNR is not populating anything on UCM. It is not working 2/10/2014 Navin Albert 24 1 Verified Video End point needs to be  changed to "Import Endpoints"   and moved under Step 2. Partner should be able to upload any type of   end points, not only Video endpoints from this section. 2/10/2014 Navin Albert 25 1 Discard When CSV file is used to import   users it must populate Unity Connection as well and create mail boxes as it   would with LDAP - To be tested 2/10/2014 Navin Albert 26 1 Discard Jab ber for iPhone, Ipad Support 2/10/2014 Navin Albert 27 1 Open Voicemail to email support is supposed to be in the feature list. Can't find it anywhere. 2/10/2014 Navin Albert 28 1 Verified SNR CSV file should include setting up timers. 2/10/2014 Navin Albert 29 1 Discard If SNR is left blank then all   the default parameters should be populated except remote destination   number. 2/10/2014 Navin Albert 30 3 Open All Pop screens need to be  corrected 2/10/2014 Navin Albert 31 1 Discard SNR Time information should be uploaded through CSV 2/10/2014 Navin Albert 32 3 Open Partners need documentation of   what configuration is dumped into UCM and Unity Connection 2/10/2014 Navin Albert 35 3 Discard Self Prov: Need   "Setup" speedial button to IVR 1/29/2014 Navin 36 3 Discard Unity Connection should be   abreviated as CUxN in all places 1/29/2014 Navin 37 2 Verified Template needed for the User  device profile.Can include the old template in the tool.Just need to update   the zip file with the old template 2/5/2014 Sandeep 38 2 Veriied Video Endpoint Deployment-no   template available.Please include template in the video Endpoint deployment 2/5/2014 Sandeep 39 4 Verified Deploy New Configuration wizard   erases the old configuration on CUCM as well.Need a way to determine if there   are old configs and update them as necessary or give a warning to the   customers that it would erase any old configs ,they would need to backup the   data 2/5/2014 Sandeep 40 2 Verified We need a check box to turn on or off Auto-Registration. If it is turned-off then the related fields must be   greyed out in dial plan information screen, 2/10/2014 Navin Albert 41 2 Discard IPs address on CUC   configuration I am assuming is asking for CCM IP address. That should be   directly taken from UCM configuration. 2/10/2014 Navin Albert 42 3 Verified When any configurtion is   completed, the window that we hit configure on should be closed. Instead a   log window showing what was done should be exposed. The logs should be as   detailed as possible by default. 2/10/2014 Navin Albert 48 3 Open Why do we need   'Save All data entered for future serssions' in the "server and site information" screen ? It is should be the same as   done   in the previous version. 1/7/2014 Navin Albert 50 3 Verified Ldap   System   information-spelling for Ldap is set as Ladp 1/10/2014 Sandeep 51 3 Verified Help   page still has   the old SBCC title and contents. 1/10/2014 Sandeep 52 3 Verfied CUC   integration-Only   Skinny integration method is used by default.Need to change   this   behaviour to include SIP . 1/10/2014 Sandeep 56 3 Verified I have no remote sites yet the   summary shows 2 digits 1/14/2014 Patrick not corrected with 57 3 Verified Date/Time Group Name Wrong in   summary Page 1/14/2014 Patrick not corrected with 58 3 Verified In the deployment Size screen,   the word Guide should have an "e" 1/22/2014 Navin Albert 59 3 Verified In the New CUCM Server and Site   "support..." should be "supported" 1/22/2014 Navin Albert 60 3 Discard Single Number Reach-Works   fine,but will be enabled for all the users,no optionof enabling per user   basis 1/23/2014 Sandeep 61 3 Verfied There should be no "."   after the Accept on the first screen 1/29/2014 Navin 62 4 Verified Focus should be on "New  Deployment" button when tool is first launched. 1/29/2014 Navin 63 3 Discard "e" missing in Guide   in "Deployment Size" Screen 1/29/2014 Navin 64 2 Verified 3rd Option on deployment should   be "Enterprise UC" in the "Deployment Size Screen" 1/29/2014 Navin 65 3 Verified Change "UC Manager   Template" to "UC Base Config template" 1/29/2014 Navin 66 3 Open Change help text on UC Manager   template - In word doc 1/29/2014 Navin 67 3 Open Corrent sentence in "Server   and Site" screen: Support.. - In word doc 1/29/2014 Navin 68 3 Open Change Context sensitive help in   "Deployment Size screen" - In Word doc. 1/29/2014 Navin 69 3 Open Formatting issue on NTP server   IP - In Word Doc 1/29/2014 Navin 70 3 Open Formatting issues on  DMI   Subnet mask and other. - In Work doc - In word doc 1/29/2014 Navin 71 3 Open Help on New CUCM server and Site   screen - In word doc 1/29/2014 Navin 72 1 Verified Self Provisioning is not   populating "Self-Service user ID" field in User when configuered  through manual. 1/29/2014 Navin 73 3 Open Self Provisioning Help needs to  be provided 1/29/2014 Navin 74 3 Discard Once configuration is completed   on the Phone configuration screen the window must close. 1/29/2014 Navin 75 3 Verified Number of users when you select   BE6000 option in New Deployment Screen still gives the option of 5000 and   10000 when you first open the screen, 2/5/2014 Sandeep 76 3 Discard LDAP configuration is still   spelt as Ladp in LDAP configuration.Need to change it as LDAP System   information 2/5/2014 Sandeep 77 3 Discard What does the "Save All   data for future sessions" checkbox do? We need to be clear about what it   does. Our advice is to remove it if it is not important. But before you   remove it, I would like to understand what it does 2/10/2014 Navin Albert 78 3 Discard Need to add Service number 9.X11   to sample Dial plan spread sheet 2/10/2014 Navin Albert 79 3 Verified When you close a pop window on   the application it must say " Are you sure you want to close this   Window" and not "are you sure you want to quit this   application". The 2nd message should appear only when you close the main   window. 2/10/2014 Navin Albert 80 3 Discard Check spelling on   "Configure" pop up confirmation buttons 2/10/2014 Navin Albert 81 3 Verified There must be an warning in the   Import Endpoints section that Video Endpoints are supported only with UC 10.x 2/10/2014 Navin Albert 82 3 Discard Sip server should be optional in   site configurtion. If know SIP server is specified, object related to it   should not be created. 2/10/2014 Navin Albert 83 4 Open In the Support Pop up. There   should a button that says "Make a Wish". This should link to an   email to cisco-cucc-feedback. 2/10/2014 Navin Albert 84 3 Discard We need sites to have an   adittional field that specifies the intersite, intra site codes and Video   codec and set the Regions appropriately 2/10/2014 Navin Albert 85 4 Open Ability to right click and open   file on the Browse window 2/10/2014 Navin Albert 86 4 Verified If LDAP is not chosen then   Wizard must not ask to do a full sync 2/10/2014 Navin Albert 87 4 Open The Summary information page   must show the Dial plan chose and not the full path. 2/10/2014 Navin Albert 88 4 Open When you save configuration file   at the last step, it should be saved as BE6K deployment and not start with   UCM name. 2/10/2014 Navin Albert 89 5 Verified Self     provisioning--why the need for CTi RP?? Do we really need to enable this   for   10.0 version? 1/10/2014 Sandeep 90 D Discard Single Number Reach-Template   needed for entering destination numbers for the users.Would become tedious   task for administrators if they need to enter the information here 2/5/2014 Sandeep 91 2 Verified "Invalid first CM node" when test connection if CM node name is given with IP at the 1st page of "Deploy New Configuration" 2/11/2014 Wendy 92 1 Verified "Invalid second CM node" error message when sub is provided 2/11/2014 Wendy 93 3 Verified User is asked to perform LDAP database sync even LDAP is disabled 2/11/2014 Wendy 94 4 Open Phone NTP and Date/Time Group Defaults can't be modified by Deploying New Configuration 2/12/2014 Wendy 95 2 Open Phone NTP and Date/Time Group Defaults can't be modified by Modifying Configuration 2/12/2014 Wendy 96 3 Open CUC version is incorrect when testing connection 2/12/2014 Wendy 97 4 Open Context Sensitive Help doesn't match the error message in CUC Configuration 2/12/2014 Wendy 98 4 Verified "Back" button is greyed out after confure video end points 2/12/2014 Wendy 99 4 Verified Warning message doesn't make sense when click cancel button. It happens for cancel buttons at all windows. 2/12/2014 Wendy 100 1 Verified Video endpoint can't be added most of the time 2/12/2014 Wendy 101 3 Discard Unity Connection Telephony Integrations window still display the original input information after configuring is successful 2/14/2014 Wendy 102 2 Verified SNR search button intermittently comes back with "User list search Error" even there are some users don't have primary extension 2/14/2014 Wendy 103 4 Discard SNR can't be configured, there are no template and no "add user" button 2/14/2014 Wendy 104 3 Discard Phone still exists in CUCM at Device->Phone page even the phone has been removed in CUCC phone deployment 2/14/2014 Wendy 105 3 Verified Nothing can be updated at Phone Deployment page 2/14/2014 Wendy 106 3 open Self-Provisioning page should not display if user selected pre-10.x CUCM 2/18/2014 Patrick 107 2 Open 19 out of 24 voice mail ports are registered when integration method is SCCP 2/19/2014 Wendy 108 2 Verified MWI ON and OFF number in CUC is swapped 2/19/2014 Wendy 109 1 Verified Device profile doesn't have Extension Mobility service subscribed 2/19/2014 Wendy 110 2 Verified Need to have option to select device protocol SIP or SCCP when template selected in "Import Endpoint" is the type of phone which supports both SCCP and SIP. CUCC sets to SCCP without choice in CUCM phone page 2/19/2014 Wendy 111 3 Verified The top of popup screen still shows "Video Endpoint Support" when click on "Import Endpoint" 2/19/2014 Wendy 112 4 Verified Popup window contains grammar error such as "This process will filter the users which do not contains primary extension" 2/19/2014 Wendy 113 2 Verified Sample user csv file includes incorrect information. It should include first name, last name, userID, primary extension and telephone number. Please refer to the old CUCC. 2/20/2014 Wendy 114 3 Verified Authentication code becomes mandatory even "no authentication required" when continue with last saved session 2/20/2014 Wendy 115 3 Verified MWI on and off number are not needed when voice mail integration method is SIP. CUCC should grey these 2 fields out and should not configure CUCM message waiting number 2/20/2014 Wendy 116 3 Verified First Name and Last name is not populated in the User settings in Unity Connection 2/20/2014 Navin 117 3 Open Number of users should be up to 40000, number of servers should be up to 9 2/21/2014 Wendy 118 1 Open Unity Connection must sync with UCM users when using LDAP. We need to find a work around to the problem 2/21/2014 Navin 119 3 Open When saving the session, the file name is still starting with BE6K even the system is selected as Enterprise UC 2/21/2014 Wendy 120 1 Open Voice mail doesn't work when integration method is SIP. There is reorder tone when pressing VM button and the call doesn't CFNA to VM 2/24/2014 Wendy 121 2 Open Existing configuration is not erased when deploy new configure or modify configure through CUCC, even CUCC tool indicates that the current configuration will be removed 2/24/2014 Wendy 122 2 Open Voicemail tempoary PIN number should be configured 2/24/2014 Wendy 123 2 Open SNR Template csv file doesn't include Remore Destination Profile column 2/25/2014 Wendy 124 2 Open SNR CSV file only can update one user in user list 2/25/2014 Wendy 125 2 Open After filling in some fields in SNR, always get "xxx can't be blank" if clicking anywhere. Administrator even can't click checkbox to remove any user 2/25/2014 Wendy 126 3 Open "UC Base Configuration Template" appears twice for menu "Modify Deployment" 2/25/2014 Wendy 127 1 Open Can't click Next to go to next page at "Dial Plan Information" page for "Modify Deployment" 2/25/2014 Wendy 128 3 Open Endpoint template CSV file should include phone module template in "Import Endpoint" so that administrator doesn't need to set them in CUCC individually 2/25/2014 Wendy 129 1 Open The phone's DN doesn't have partition when it is added through "Import Endpoint", it caused the call to this phone failed. 2/25/2014 Wendy 130 3 Open CUCC can't modify destination phone number for SNR if user with SNR enabled in CUCM 2/25/2014 Wendy 131 2 Open Update User List using CSV file shouldn't be greyed out if administrator doesn't search in CUCM 2/25/2014 Wendy 132 2 Verified SNR timers are not pupulated correctly to CUCM. The timer set in CUCC is 3*4*12, but CUCM still shows 4.0*1.5*19.0 2/25/2014 Wendy 133 1 Open "Deploy New Configuration" is stuck at "preparing to clear data" 2/25/2014 Wendy 134 2 Verified Site code is not provisioned properly in UCM "Translation Pattern", it caused site to site dialing failed with site code 2/26/2014 Wendy 135 3 Open How many site digit specified doesn't control the real site code in "Site Information" page 2/26/2014 Wendy 136 3 Open LDAP mask should be capital XXXX, CUCC should validate it 2/26/2014 Wendy 137 4 Open Unity Connection IP address always needs to be inputed at the last page of Deploy Confiuration page even administrator uses the saved session 2/26/2014 Wendy 138 4 Open CUCC shouldn't allow duplicated SIP Gateway IP for different sites 139 2 Open Discard digits at called party transformation section for PSTN route pattern is set to None by CUCC, it caused CUCM sends prefix digit 9 to outbound SIP trunk 2/26/2014 Wendy 140 2 Open Quotes should be allowed in Description column at "Modify User and Device profile" menu becaue the quotes are automatically added by UCM for auto registered phones 2/27/2014 Wendy 141 2 Open "Modify user and device profile" didn't add users to unity. If it works fine, it would be a good work around for LDAP issue which doesn't configure users to unity 2/27/2014 Wendy 142 3 Open "Modify user and device profile"  shows css as css_base, but ucm shows none for the phone. After modifying, css is not modified in UCM 2/27/2014 Wendy 142 1 Open If users are added through LDAP, nothing works. When Modify users and Device Profile, nothing is modified in UCM and Unity. Phones and phones DN still don't have CSS, partition, no device profile exists in UCM. Phones can't make any call except internal extn to extn dialing. 2/28/2014 Wendy 143 1 Open Reroute calling search space has to be configured in Remote Destination profile, otherwise SNR won't work 03/04/2014 Wendy 144 2 Open CUCC needs to configure " Auto Registration Phone Protocol at System->Enterprise Parameter page to let phones which support both SIP and SCCP protocol to be auto registered with default protocol 03/04/2014 Wendy 145 4 Open Duplicated configure log when configure SNR 03/04/2014 Wendy 146 1 Open Design change request: Device Profile should NOT be configured and mentioned at step 2 "Create New User and Device Profiles" and "Modify User and Device Profiles". At Step 2 "Modify User and Device Profiles", CUCC should add calling search space to DN. 03/04/2014 Wendy 147 2 Open Line CSS which was set at "Create New User" can't be modified at "Import Endpoint" even though this menu has "Set line CSS". If it can't be modified, please remove it from "Import Endpoint" menu. 03/04/2014 Wendy 148 2 Open Users can't be added in Unity when "create New user and Device Profiles"if CUCC tool hasbeen used for a while. This problem doesn't exist if CUCC tool is just launched. There seems to be memory leaking issue. 03/05/2014 Wendy 149 2 Verified Route partition and CSS at CUCC_ULT in User Management->User/Phone Add->Universl Line Template need to be configured to PAR_Base and CSS_Base by default, so that all DNs are configured with default partition and CSS when sync user from LDAP and do a self provisioning 03/05/2014 Wendy 150 2 Open Renam "Update Endpoint with Extension Mobility" to "Update Endpoint" 03/05/2014 Wendy 151 2 Open When CUCC working with 9.x UCM, no SIP trunk to unity is configured, no route pattern to VM pilot is configured 03/06/2014 Wendy 152 3 Open EndUserTemplate:  example of phone number and mail ID are not correct 03/07/2014 Wendy 153 1 Open "Modify User" can't modify CSS for DN  (LDAP case), so that phone's DN only has CSS_Base, they can't call PSTN, only can dial internal extension. 03/07/2014 Wendy 154 1 Oen Voice mail pilot route pattern partition is none, it should be PAR_Base 03/07/2014 Wendy 155 1 Open SIP trunk to Unity, SIP trunk Security profile has to be changed from "Unity Connection SIP trunk Security profile" to "Non Secure SIP trunk profile", SIP Profile changed from "Unity Connection SIP profile" to "Standard SIP Profile", then pressing VM button, greetings can be heard. 03/07/2014 Wendy 156 1 Open For LDAP, DNs Call Forward and Call Pickup Settings are not checked for Voice Mail. it caused the phone rings forever, the call doesn't forward to voice mai 03/07/2014 Wendy 157 1 Open "Accept Unsolicited Notification" needs to be enabled in "Non Secure SIP Trunk Profile", otherwise MWI won't work 03/07/2014 Wendy 158 2 Open When using LDAP, no Device profile is created, so Extension Mobility doesn't work 03/07/2014 Wendy 159 1 Open Voice mail though SIP integration doesn't work when workin on 9.0 CUCM and Unity connection. Found that the port group in Unity is not configured with TFTP server, and also the IPV6 IP should be blank instead of 0:0:0:0:0:0:0:1, Port and TLS port should be 2000 and 2443. 03/07/2014 Wendy ... View more

Header 1 Header 2 Priority Status Description Submit Date Engineer Details (Text,   Pic or link to file on a folder/server etc.) 1 3 Help   Link to support community is not correct 1/7/2014 Use   this link   https://supportforums.cisco.com/community/netpro/small-business/voiceandconferencing/be6000/cucctrial 2 2 Deploy   New Configuration button does not work 1/7/2014 3 3 No   Colors Graphic on front screen 1/7/2014 4 3 Version   number of CUCC should be 10.0 1/7/2014 5 3 BE6000   is selected, the user count should be grayed out 1/7/2014 6 3 Maximum   Subscribers should be 5 not 3 1/7/2014 7 2 Not   seeing any sample site template that we had in previous version. Please add   the site template file to this folder. 1/7/2014 8 1 Unity Connection   server information is missing 1/7/2014 9 3 The   location for the 'Save Configuration' is wrong? It is should be the same as   done in the previous version. 1/7/2014 10 3 Self Provisioning   spelling is wrong. 1/7/2014 11 3 Ldap   System information-spelling for Ldap is set as Ladp 1/10/2012 12 5 Self   provisioning--why the need for CTi RP?? Do we really need to enable this for   10.0 version? 1/10/2012 13 3 Help   page still has the old SBCC title and contents. 1/10/2012 14 3 CUC   integration-Only Skinny integration method is used by default.Need to change   this behaviour to include SIP. 1/10/2012 15 16 17 18 19 20 21 22 23 24 25 26 ... View more

Why do I need CUCC? ... View more