We are looking to integrate Jabber for Windows as a replacement to Lync. We currently use Lync/Skype as our IM client and utilize RCC plugin for click to call using CIPC as the calling device. We are also using MRA/Expressway-E and Expressway-C for r...

We're having issues getting SIP inbound/outbound calls working. Outbound calls receive an immediate fast busy signal. I have posted my config along with debug ccsip messages. Assistance with a resolution would be much appreciated.    

Hello, I am attempting to create a Python script that will establish an SSH connection to and restart our CUCM servers. If I can get this working it will prevent me from having to sign on to 20 + servers and issue the command manually. The below scri...

Recently we implemented Prime Assurance to actively monitor our end devices. Since then we found that Prime is editing our router configs, specifically an SNMP statement. It appears it is appending "Testing Contact" after each attempt to contact the ...

Help with Directory Number issue. We are experiencing a sporadic, yet consistent issue where directory numbers, when called, go straight to voicemail. DND is not active, the device is on-hook and the max call/busy trigger is set to 4/2 respectively. ...