Our situation is that, sporadically, established route paths that go out our gateway into our PBX (MSL-100) stop routing.  We currently have 8 PRI's programmed between the call manager and our PBX and all are programmed the exact same, which pretty m...

i am trying to set up an auto-ring line on a VOIP phone.  when i select the number on my VOIP phone i want it to automatically dial a number, i dont want to use speed dials.  currently, my organization uses VOIP (one publisher and a subpub) and an SL...

i have been rolling out these softphones thoughout my organization for sometime now.  but today i hit a brick wall trying to figure out an issue.Issue:  3 of my most recent softphone installs have come up and work.  they can make calls to cell phones...

is it possible to program a phone with a line that can call pultiple devices at the same time?  i need to be able to select a line and it initiate a call to 10+ users.  is this something that can be programmed to a 7962/7965 series phone, or would i ...